Business ProfileforNet Retailers, LLC

Ordered patio furniture. Before you place the order, you get get a message that says that they will send shipping timeframe shortly. That we have within 24 hours of this email to cancel. I received an email that showed: some items, 1-2 weeks, some 2 weeks, some 2-3 weeks. This timeframe was agreeable to me. So I proceeded with the order. One item arrived damaged. They want to send someone to repair it. But I purchased a brand new unit, not a repaired unit.Some other items - received email that they had shipped and were on truck - shows expected 5 days. I called when they did not arrive. They said another 5 days. I called when they did not arrive again. Now they don't have any idea when they might arrive. Yet they are holding my $7,726.33. I complained. But cannot get any real help or real definitive answers.Then I received an email for my 2nd, smaller order - that should have shipped in 1 week from order - stating they couldn't ship my order until possibly 4/30/24. And then it may go beyond that date; as there is no way to know when. But if I cancel; they will charge me 50% of my order. This is a breech of contract; as I agreed to the timeframe they first supplied. Not months later! So, I need a full refund so I can get my order within a reasonable and agreed upon timeframe. What they are doing is deceptive trade practice, and is illegal!!