BBB Accredited Business Profile

(888) 922-8849

17 years in business
500 W Madison St STE 1000
Chicago, IL 60661-2559
Additional Email Addresses
BBB File Opened: 11/09/2007
Business Started: 02/24/2000
Business Started Locally: 02/24/2000
Business Incorporated: 01/18/2006 in DE
Type of Entity
Business Management
  • Mr. Barney Harford, CEO
  • Mr. Steve Sedlak, Director-Customer Relations
Contact Information
  • Ashish Taneja, VP of Global Customer Experience
Business Category
  • Online Travel Agency
  • Airline Ticket Agency
  • Travel Agency

Service Area
We service the following area(s): City of Chicago, City of Chicago - Downtown
Alternate Business Names
  • Trip Network, Inc.
BBB accredited business


BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.


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