Creative Carpet & Flooring
27 years in business
Headquarters19420 S La Grange Rd
Mokena, IL 60448-9316
- (708) 479-8602
- (219) 924-8550
Additional Email Addresses
Additional Website Addresses
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Type of EntityCorporation
- Mr. Mark Bouquet, President/Owner
- Mrs. Tammy Bouquet, Secretary/Owner
- New Carpet
- Home Improvement
- Ceramic Tile Contractors
- Construction Services
- Hardwood Floor Contractors
- Vinyl Flooring
- Hardwood Floors
- Tile Sales
- Flooring Contractors
Products & ServicesHardwood, Carpet, Ceramic Tile, Porcelain Tile, Glass Tile, Tile, Laminate, Luxury Vinyl, Vinyl Sheet, Epoxy, Radiant Heat, Sheet Vinyl, Carpet Tile
Service AreaWe service the following area(s): Cook County, IL, DuPage County, IL, Grundy County, IL, Kankakee County, IL, Kendall County, IL, Lake County, IN, Porter County, IN, Will County, IL
Alternate Business Names
- Creative Carpet Inc
Methods of Payment
- American Express, Discover, Visa, Debit, MasterCard, all major credit cards, check, financing
Refund & Exchange Policy:
“No Regrets Guarantee!” -
Here’s howthe “No Regrets Guarantee” works: if at any time during the first 30 days afterinstallation you decide you don’t like your new flooring for whatever reason,just let me know. I’ll replace thematerials free of charge. I offer thisguarantee to ALL of my customers purchasing flooring for their personalresidences, regardless of size or cost of the material. This guarantee does not include the cost of installation or other labor.
I offer thisamazing guarantee because you’re going to have your new floor for a long, longtime, and I don’t want you to have to live with a choice you’ll regret. I want you to be head-over-heels thrilledwith your selection. So if you areunhappy with the flooring, I’ll replace it one time free of charge with anotherstyle of equal or lesser value. (If thenew flooring you select costs more, you simply pay the difference.)
If you walkedinto any other flooring store and asked them for a guarantee like this, theywould probably laugh and tell you “no way!” So how can I offer such a powerful guarantee? I couldn’t unless I was absolutely confidentin the quality of my products and service. I am confident, and you will be, too…I guarantee it!
Lifetime Installation Warranty -
Buyingflooring is not like buying any other piece of interior décor, such as a sofaor a lamp. Why? Because, unlike other products, flooring isinstalled or “manufactured” in your home. This makes the installation critical. At Creative Carpet, I offer a lifetime installation warranty to ALL ofmy customers purchasing flooring for their personal residences. You NEVER have to worry about something goingwrong with the installation. If it does,I’ll fix it FREE! And I’ll do itquickly.
Carpeting, Carpet Installation, Flooring, Flooring Installation, Carpet Cleaning, Hardwood Floor Refinishing
BBB Reason for Ratings
Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
Out of Business
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
Misuse of Better Business Bureau Name/Logo
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.