Business ProfileforFox Valley Buick-GMC

(Paraphrasing due to character limits) I have had several interactions with this business, they replaced my front brakes, tires, and I've had several oil changes over the past year. 5/20/2023, I took my vehicle in for an oil change and to replace the rear brakes. Dropped my vehicle off on 8:30 am for a 8:45 am appointment. *************************** was the service consultant to check me in. At the time of drop off, he alerted that their sensors showed the back alignment of the vehicle needed to be looked at to which I agreed in addition to the scheduled repairs. 12:30 pm, I was called and ****** stated that the mechanic found that my car was leaking oil in 3 places (oil cap, transfer case, another one I can't remember). Since they'd have to take the motor out, this would be over 26 hours of labor and would cost ~$5,000. This was a complete shock. We explained we didn't have the money and the warranty expired. He said we could finance this through their local lender (sunquest) but it was better to get this done now before something bad happened and either damaged the car or worse. We stated to complete what was originally scheduled (brakes and oil change) and if we could get an itemized receipt of the quote so we can break this up in pieces. ****** said he could do this but when we got to the dealership all that was provided was a multi-point inspection with a quote that stated "miscellaneous oil leaks" and estimated cost of ~$6,000 which was different than what was originally stated . We decided to take this to another mechanic and the mechanic stated there was a slight oil leak around the cap but nothing else and the alignment was fine. Assured that we can wait until we perform the 130k mile service unless something changes between then and now. Reporting so hopefully this doesn't happen to someone else where this dealership can scare people into unnecessary costly repairs.