This Business Is Not BBB Accredited

Peoples Gas

Peoples Gas

(312) 240-4000

Peoples Gas

161 years in business
130 E Randolph St Ste 1600
Chicago, IL 60601-6220
Fax Numbers
  • (312) 240-4852
Additional Phone Numbers
  • (312) 240-4533
  • (815) 424-3004
  • (312) 240-3986
  • (312) 240-3858
  • (312) 240-7201
  • (866) 566-6006
  • (888) 315-3900
  • (312) 240-0537
  • (312) 240-3972
Additional Email Addresses
  • OfficialInq@peoplesgasdelivery.com
BBB File Opened: 06/26/2001
Business Started: 07/18/1855
Business Started Locally: 07/18/1855
Type of Entity
Corporation
Business Management
  • Ms. Paula Skoniecki, Customer Service
  • C Farr
  • Bill Hendrixson
Business Category
  • Natural Gas Companies
  • NAICS: Natural Gas Distribution

Additional Information
  • Related Companies- This company is a wholly owned subsidiary of Peoples Energy Corp which is a holding company. Peoples Energy Services is also a wholly owned subsidiary of Peoples Energy Corp and serves electricity and gas to residential and commerc...
  • Related Companies- This company is a wholly owned subsidiary of Peoples Energy Corp which is a holding company. Peoples Energy Services is also a wholly owned subsidiary of Peoples Energy Corp and serves electricity and gas to residential and commercial customers in IL and MI. Peoples Gas, Peoples Energy, and Peoples Energy Services, are each separate companies.

Products & Services
This company supplies gas for Chicago residential and commercial customers.
Alternate Business Names
  • People's Natural Gas Deliver
  • People's Energy Home Service
  • Peoples Energy Services Corporation
  • Peoples Energy Corporat...

F

Government Action

Madigan Reaches $18.5 Million Settlement with Peoples Gas for Misleading Consumers About Its Costly Accelerated Main Replacement Program

In a press release dated May 10, 2016 Attorney General Lisa Madigan announced two settlements with Peoples Gas Light and Coke Company (Peoples) and its parent company, Integrys Energy Group, which is owned by WEC Energy Group Inc. (WEC), totaling $18.5 million to resolve an Illinois Commerce Commission (ICC) inve... Read More

Pattern of Complaint

A recent review of BBB complaints has delineated a pattern of consumer allegations against Peoples Gas.

In their complaints, consumers allege that:

  • Customers are receiving inaccurate bills, whether that be to the wrong address or in the wrong monetary amount
  • Bills were sent to customers who previously disconnected service with Peoples Gas and due to non-payment, were sent to collections
  • Services were disconnected to residential/comm
... Read More

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for Peoples Gas include:

  • Failure to respond to 31 complaint(s) filed against business
  • 12 complaint(s) filed against business that were not resolved
  • Business has failed to resolve underlying cause(s) of a pattern of complaints

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Peoples Gas

THIS BUSINESS IS NOT BBB ACCREDITED

Peoples Gas

Customer Review Rating:

95%

Composite Score: