BBB Accredited Business Profile

Nicor Solutions

Nicor Solutions

(888) 636-1789

Nicor Solutions

25 years in business
PO Box 3042
Naperville, IL 60566-7042
Fax Numbers
  • (630) 718-3967
Additional Phone Numbers
  • (630) 718-2702
BBB File Opened: 07/18/2003
Business Started: 01/01/1992
Business Started Locally: 01/01/1992
Business Incorporated: 07/12/2002 in IL
Type of Entity
Limited Liability Company
Business Management
  • Mr. Gary Blank, Product Operations Mgr.
Contact Information
  • Customer Service: Ms. Debra Freeman, Manager of Customer Experience
Business Category
  • Natural Gas Companies
  • NAICS: Natural Gas Distribution

Additional Information
  • Nicor Solutions is not the same company as Nicor Gas. It is an affiliate and its prices are not regulated by the Illinois Commerce Commission. Customers are not required to buy products or services from Nicor Solutions in order to receive the same le...
  • Nicor Solutions is not the same company as Nicor Gas. It is an affiliate and its prices are not regulated by the Illinois Commerce Commission. Customers are not required to buy products or services from Nicor Solutions in order to receive the same level of service from Nicor Gas.

Service Area
We service the following area(s): Illinois
BBB accredited business

A+

Overview



Nicor Solutions provides monthly energy budgets to residential and commercial customers. Located in Naperville, IL, this company serves all of northern Illinois and is backed by SouthStar Energy.  SouthStar Energy Services has provided economical and reliable natural gas service to consumers for more than 15 years, offering customers transportation and supply services, a variety of pricing and contract options, asset management services, risk management and financial services, and a number of value-added offerings.  Nicor Solutions is a sister company to the home warranty company Nicor Home Solutions, and customers of Nicor Solutions are eligible for discounts and other benefits through Nicor Home Solutions.

Nicor Solutions helps residential and small business customers budget their energy costs. We do this by offering a billing option that makes monthly energy costs more predictable and unexpectedly high bills a thing of the past for customers who receive their service from Nicor Gas.  In addition to their fixed rate plans, they are partnered with Nicor Advanced Energy, which has adjustable plans.  Nicor Solutions and its sister companies mentioned are not the same company as Nicor Gas. They are affiliates and their prices are not regulated by the Illinois Commerce Commission. Customers are not required to buy products or services from Nicor Solutions or its sister companies in order to receive the same quality of service from their utility.

Visit the website for Nicor Solutions to learn more about their fixed rate plans, view their list of affiliated companies and partnerships, and arrange for a fixed rate monthly energy bill.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Nicor Solutions

Nicor Solutions

BBB ACCREDITATION SINCE 08/01/2013

Customer Review Rating:

100%

Composite Score: