BBB Accredited Business Profile

Family Moving & Storage, Inc.

Family Moving & Storage, Inc.

(773) 235-6683

Family Moving & Storage, Inc.

13 years in business
4545 W Homer St
Chicago, IL 60639-5106
Fax Numbers
  • (888) 678-1557
Additional Phone Numbers
  • (888) 678-1555
Additional Email Addresses
BBB File Opened: 01/14/2013
Business Started: 03/01/2004
Business Started Locally: 03/01/2004
Business Incorporated: 03/10/2012 in IL
Type of Entity
Business Management
  • Mr. Josh Martin, Operations Manager
  • Mr. Travis N Spivey, Customer Relations Manager
Business Category
  • Moving Companies
  • Relocation Services
  • Moving and Storage Companies
  • Office Movers
  • International Movers
  • Moving Supplies

Products & Services
This company offers moving services.
Service Area
We service the following area(s): Cook County, IL
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Methods of Payment
  • · All payments must be made in full upon delivery prior to unloading.
    · We accept Cash, Cashiers Checks and Master Card or Visa. 
    · Cancellation fee applies to moves cancelled less than 24 hours.
Refund & Exchange Policy: 

 All outstanding monies due to the carrier must be paid in full before a claim/complaint can be submitted. For any damages/complaints incurred during the move, please contact the Customer Relations & Claims Department at 773-235-6684. 

** Contact Family Moving & Storage Inc. Customer Relations & Claims Department before filing a complaint as stated in your contract.

BBB accredited business



At Family Moving, we have over 23 years of experience as professional movers. We offer free quotes for all our services.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Business Profile

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Family Moving & Storage, Inc.

Family Moving & Storage, Inc.


Customer Review Rating:


Composite Score: