Business ProfileforCoffey Bros. Moving

-I hired COFFEY **** to move my items on 4/17/2024 -I gave a detail account of all of my ********************** items to the sales manager *************************** -I made sure to tell him all the items were in a storage facility and they were professionally packed and wrapped by the previous moving company.*************************** gave me an estimate of $825 for 4 hours and 2 movers to move items less than the size of a 1BR apartment.The movers purposely waste time and it took them 3 hours to move everything into the truck. All items were professionally packed, the storage facility had a big elevator to fit plenty of items and moving carts to move items faster.The prior moving company took only 1 hour and 20 mins with 2 movers The movers kept calling their boss to add made up charges to the bill claiming they "special wrap" several items that were already professionally wrapped. Claiming they used 12 roles of tape at $5 a roll. When they only used 3 rolls of tape.Once we got to the move in destination the movers said that they won't unload the items until we pay them first. I asked for the total and i saw they were lying trying to increase the total to $1300+I called COFFEY ****, I told them they added $450+ claiming they had special wrapped items that were already wrapped and charging for materials they didnt use and now we were wasting time trying to fix the total. The person on the phone said i wouldnt be charged for the time. Then manager ************************* got on the phone and tried to sell me that they had special wrap several items including my 75 inch tv. I told him the ** was brand new, sealed in a box and proved they were trying to scam me. He then removed a few of the fees but not all. But then he charged me 1 hour extra for the time that we wasted correcting the total. I let him know it wasnt my fault I had to spend 1 hour on the phone trying to correct the total and it was they mistake but ****** didnt care They extorted my 70 yr old mom into paying or keeping her items