Business ProfileforSTI Moving & Storage

STI moved my belongings from *******, ** to Belmont, ** with a delivery date of 8/7/22. The first question the crew asked when picking up my belongings on 7/29/22 was if I had insurance or not. Im assuming that if I said no, they wouldve taken even less care of my items. I purchased a full value of inventory policy (and the movers were aware of this).The movers were deceptive and abrasive as soon as they showed ** in ************* to deliver my belongings. They were rude to my girlfriend and mother, and showed they didnt have a single ounce of care for my belongings (slamming full marked boxes on the sidewalk and then again on the wood floors). When they brought my 15 month old ** into my new space, they made sure to place it face down on the couch opposed to the ** stand 3 feet away. This was the first instance of deception used by the movers to ensure we would not see the damage to the **. The second instance of deception was when my girlfriend asked to help move the ** into the correct spot, she was told that they would not help do that (as they knew the ** was damaged). Fast forward a few hours later when I am ready to place ** tv on the stand, I flip it over and its shattered. My insurance carrier will now not honor the policy because we did not notate the damage on the signed **** of lading before the movers left. The deception and reluctance to show us the other side of the ** was all part of STIs plan so they didnt have to reimburse for the tv (which was $2,000 new). I would like STI to replace my **.