Business ProfileforUniversity Movers, Inc.

My girlfriend and I were moving out of my mothers condo on 11/4/23. We only needed our heavy stuff moved like couch and bedroom set and boxes that were in the garage. I have a 75 inch ******* that my mom asked if they had room for it in the truck and the 2 guys said yes they did. my mom then asked if they had the proper stuff to wrap it in like shrink wrap or bubble wrap. they assured my mom that they had the proper protection. turns out they never shrink wrapped it or bubble wrapped it. they covered it in a moving blanked and pushed it in the side of the box truck. that night my cousin helped me hang the ** at our new place. we go to turn it on and there was a big internal spider web crack when you turned the ** on. it doesn't even work anymore. Now there policy is 30 cents per pound per article. you never get told that until they show up. we needed our stuff moved that day so you have no choice but to sign. no heads up or anything. they show up and make you sign what you were never told before. then my mom called the owner who was not professional at all. said my mom was threatening her when all she said was she was going to leave a bad review. this owner is not fit to run a customer satisfaction business. then the ********************** also lied about what happen saying they warned us when they never said that. they said they had the proper packing. This is our first place and what a nightmare to what was suppose to be a celebration of our first place. we are all very upset and angered by this buisness.