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Find a Location

New City Moving has 1 locations, listed below.

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    Business ProfileforNew City Moving

    Moving Companies
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.06/5stars

    Average of 18 Customer Reviews

    Customer Complaints

    16 complaints closed in last 3 years

    3 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/1/2010

    Years in Business: 15

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    We provide services for the relocation of household goods within the State of Illinois. 

    Business Details

    Location of This Business
    2929 N Campbell Avenue, Chicago, IL 60618-7903
    BBB File Opened:
    12/21/2009
    Years in Business:
    15
    Business Started:
    10/3/2008
    Business Started Locally:
    10/3/2008
    Business Incorporated:
    10/3/2008
    Accredited Since:
    1/1/2010
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Windy City Moving, Inc.
    Business Management
    • Mr. Brian Slater, President
    Contact Information

    Principal

    • Mr. Brian Slater, President
    Additional Contact Information

    Fax Numbers

    • (773) 489-0604
      Primary Fax

    Phone Numbers

    Industry Tip

    BBB Tip: Hiring a mover

    Customer Complaints

    16 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/19/2024

    Complaint Type:
    Product Issues
    Status:
    Answered
    I hired this business to move my belongings from my house and store most items in November. The movers did not follow my instructions regarding what to move or not move and many items were moved to storage that should not have been. I reached out to the company to seek some credit to my overall cost regarding these issues. They would not take responsibility. I asked to speak to a supervisor and they said their lawyer would call. After waiting over a week, I reached out again as no one called. Their lawyer contacted me and we reached an agreement as to the amount due. I paid this immediately. Today I am being told that my items are being prepared for auction because I havent paid them. Their lawyer threatened me to try to coerce me to pay more than our agreement. I can supply all Communication if needed b

    Customer Reviews

    18 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Hanae M

    5 stars

    04/07/2024

    I looked at multiple movers and this was the only mover that made time to do an in-person check of my furniture, etc before issuing an estimate. They ended up being the most reasonable of all companies. I had to change items a couple of times and they were flexible. Their truck came on time, they brought in two movers. Both didn't speak much English, but we still communicated well, they packed my bed, dressers, chests and living room furniture with care. They also did their job so efficiently and would recommend them.

    Local BBB

    BBB of Chicago & Northern Illinois

    BBB Reports On

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