Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
      Country
          Country

          Find a Location

          Bernard Movers has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.
            • Bernard Movers

              2252 S Canal St Ste 223 Chicago, IL 60616-1838

              BBB Accredited Business
            • Bernard Movers

              1502 N 25th Ave Ste E Melrose Park, IL 60160-1801

              BBB Accredited Business

            Business ProfileforBernard Movers

            Moving Companies
            Multi Location Business
            BBB accredited business

            At-a-glance

            Customer Reviews

            This business has 0 reviews

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 6/1/2000

            Years in Business: 19

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            Bernard Movers is a moving & storage company that provides long distance and local moving services.  

            Other services include full-Office Relocation, International Moving, Packing, Loading, and Short-Term Storage. In addition to our moving services, we are also partnered with Penske Truck Rental and offer rentals for personal and business use.

            Products & Services

            This company offers residential and commercial moving for local and long distance moves, office and business relocation, international moving to Europe, storage, packing, unpacking, loading, unloading and truck rental.

            Business Details

            This is a multi-location business.

            Find a Location

            Bernard Movers has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • Bernard Movers

                2252 S Canal St Ste 223 Chicago, IL 60616-1838

                BBB Accredited Business
              • Bernard Movers

                1502 N 25th Ave Ste E Melrose Park, IL 60160-1801

                BBB Accredited Business
              BBB File Opened:
              1/1/1997
              Years in Business:
              19
              Business Started:
              12/1/2004
              Business Started Locally:
              12/1/2004
              Business Incorporated:
              12/7/2004
              Accredited Since:
              6/1/2000
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Corporation
              Number of Employees:
              20
              Alternate Business Name
              • Doma Moving & Storage, Inc.
              • Homepack
              Business Management
              • Ms. Mina Georgalas, President
              • Ms. Lynn Bernard, Manager
              Contact Information

              Principal

              • Ms. Mina Georgalas, President

              Customer Contact

              • Ms. Lynn Bernard, Manager
              Additional Contact Information

              Fax Numbers

              • (312) 326-6707
                Primary Fax

              Phone Numbers

              Industry Tip

              BBB Tip: Hiring a mover

              Customer Complaints

              1 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              01/03/2023

              Complaint Type:
              Problems with Product/Service
              Status:
              Answered
              On 11/10/2022 Bernard Movers completed a move from for me from one apartment to another. During this move the two men were struggling with the mattress and needed the the third man's help removing from the first apartment. Upon arrival at the second location, the the third man, (*****, the Lead man) stated the others were re-wrapping the mattress with blankets and plastic wrap to be certain they would not damage the mattress bringing it inside. It was the last the item and we were finishing paperwork and waiting on the guys to bring in the mattress. At this time my friend was watching the guys struggling with the mattress and telling me to watch them closely as they were really having trouble handling it. Before they got it to the apartment, they ripped almost all the shrink wrap off the mattress, the blankets that were used cover the mattress half off as well, clearly demonstrating they didn't do a thorough job securing the blankets or the shrink-wrap to secure the integrity of the mattress. As they entered the back door, the (long haired) guy had gripped the mattress by the side with such force it was tearing the fabric and the seam. ***** the (Lead man) spoke up to stop him in his tracks before more damage was done. I was shocked, upset, but ***** assured me Bernard Movers would stand behind the damage. I immediately asked why didn't they use straps under the mattress? It would have saved the mattress from any damage? ***** said he should have been out there but again he said they'll take care of it. Plus I paid for the extra insurance **** dollars to cover the mattress so it was not a problem. Call **** tomorrow, she will send a claim form and get the ball rolling, everything will be okay. **** passed the buck to someone else, they want me to get the mattress covered under factory warranty and said they have no responsibility for the damage they caused. Their employee wrote it on the work order, mattress was damaged during move, and signed.
              Read More

              Customer Reviews

              0 Customer Reviews

              What do you think? Be the first to review!

              How BBB Processes Complaints and Reviews

              Start a Review

              Local BBB

              BBB of Chicago & Northern Illinois

              BBB Reports On

              BBB reports on known marketplace practices.

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

              As a matter of policy, BBB does not endorse any product, service or business.