BBB Accredited Business Profile

Guaranteed Rate Affinity, LLC

Guaranteed Rate Affinity, LLC

(888) 844-9888

Guaranteed Rate Affinity, LLC

1 year in business
Headquarters
1800 W Larchmont Ave
Chicago, IL 60613-2448
Additional Email Addresses
  • customercare@grarate.com
BBB File Opened: 02/12/2018
Business Started: 02/15/2017
Business Incorporated: 02/21/2017 in IL
Type of Entity
Limited Liability Company (LLC)
Business Management
  • Ms. Erika Flowers, Director of Customer Care
  • Mr. Victor Ciardelli, CEO/Owner
  • Mr. Luis Trinidad, Customer Care Supervisor
Business Category
  • Mortgage Lenders
  • Financing
  • Loans
  • Loan Originator
  • Mortgage Broker

Additional Information
  • Guaranteed Rate Affinity, Inc. has respectfully requested that before filing a BBB complaint, you allow them an opportunity to resolve the issue independent of the BBB. Please contact Guaranteed Rate Affinity's Customer Care at 888-844-9888 or Custom...
  • Guaranteed Rate Affinity, Inc. has respectfully requested that before filing a BBB complaint, you allow them an opportunity to resolve the issue independent of the BBB. Please contact Guaranteed Rate Affinity's Customer Care at 888-844-9888 or CustomerCare@GRARate.com and a senior manager will assist you with your issue.  

    For issues received during normal business hours, assistance will be within 2 hours. For non-business hours, assistance will come within 1 business day. Normal Business Hours: M-F 8:30a - 5:30p CST.

Products & Services
Mortgage Loans
Service Area
We service the following area(s): Illinois
Alternate Business Names
  • Guaranteed Rate Affinity
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB accredited business

A-

Overview

Guaranteed Rate Affinity is a mortgage lender

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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for Guaranteed Rate Affinity, LLC include:

  • Length of time business has been operating

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Guaranteed Rate Affinity, LLC

Guaranteed Rate Affinity, LLC

BBB ACCREDITATION SINCE 05/18/2018

Customer Review Rating:

100%

Composite Score: