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          ZeroMortgage has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            • ZeroMortgage

              9525 Bryn Mawr Ave Ste 400 Rosemont, IL 60018-5206

              BBB Accredited Business

            Business ProfileforZeroMortgage

            Mortgage Broker
            BBB accredited business

            Additional business information

            Government Actions:
            Government Action: BBB reports on known government actions involving business’ marketplace conduct:
            Chicago Mortgage Solutions enters Petition for Reinstatement with California Department of Financial Protection and Innovation

            On June 10, 2021 the business entered a petition of reinstatement with the California Department of Financial Protection and InnovationThe petition settles a previous order from 2017 in which they failed to pay their annual assessment required under Financial Code section 22107. Under terms of the petition, the business agreed to pay a penalty of $2,750. The petition was for settlement purposes only and should not be considered as an admission of guilt or finding of violation of the law. For more details go here.

            See all additional business information

            At-a-glance

            Customer Reviews

            4.48/5stars

            Average of 189 Customer Reviews

            Customer Complaints

            28 complaints closed in last 3 years

            1 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 5/8/2020

            Years in Business: 22

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            Residential mortgage lender offering competitive rates on purchase and refinance loans with no points, no lender fees, no application fees and no origination fees. Apply online and lock in your rate in minutes.

            Business Details

            BBB File Opened:
            2/15/2007
            Years in Business:
            22
            Business Started:
            12/4/2001
            Business Started Locally:
            6/22/1995
            Date of New Ownership:
            10/30/2019
            Business Incorporated:
            12/4/2001
            Accredited Since:
            5/8/2020
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Chicago Mortgage Solutions LLC
            • Interfirst Mortgage Company
            Business Management
            • Mr. Dmitry Godin, CEO
            Contact Information

            Principal

            • Mr. Dmitry Godin, CEO

            Customer Contact

            • Mr. Leon Pinsky, VP, Finance & Accounting
            Additional Contact Information

            Website Addresses

            Customer Complaints

            28 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            07/13/2023

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            They call us 4 times a day every day. We have blocked them. Filed as an unregistered number. Nothing stops them. Next stop is a lawyer.
            Read More

            Customer Reviews

            189 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Anna E

            02/22/2023

            The worst mortgage company I have ever dealt with. There is zero communication and no one knows what's going on. I overpaid on escrow and a check was supposedly sent out I never received it 2 months after it was "sent". I emailed with no response so I called. The representative said okay let me check and said I'll send a check out today. I received it two days later and put it in my account. Then I received an email saying we will check into the escrow check. I immediately emailed back and said I spoke to someone and received the check. Then I get an email 6 days later saying a new check was sent. I said no don't send a check I already cashed the check. I get an email back saying there was a stop payment on the check 6 days AFTER I received the check and cashed it. I checked my account and it was taken out! I still have yet to receive a new check. They supposedly do an escrow analysis each year but I'm overpaying by thousands of dollars on my escrow! They have no clue what is going on. We had problems even before we closed on our house. They kept asking for the same paperwork over and over again after we sent it in and our Realtor did too! Definitely do not recommend at all!

            ZeroMortgage Response

            03/07/2023

            Thank you for the opportunity to address your concerns and we apologize for any inconvenience you experienced. Based on your feedback from last week, this issue has been resolved to your satisfaction. Please contact us again with any further questions or concerns.

            Local BBB

            BBB of Chicago & Northern Illinois

            BBB Reports On

            BBB reports on known marketplace practices.

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