BBB Business Review

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BBB Accredited Business since

CT's Caulking & Masonry Repair, Inc.

Phone: (815) 988-7207 PO Box 1085, Rockford, IL 61105 http://www.ctsmasonryinc.com

BBB Business Reviews may not be reproduced for sales or promotional purposes.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that CT's Caulking & Masonry Repair, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Sales and Advertising Issues 0
Billing Issues 0
Delivery Issues 0
Service or Repair Issues 0
Order Issues 0
Product Issues 0
Customer Service Issues 0
Facilities Issues 0
Total Closed Complaints 0

Definitions | BBB Complaint Process | File a Complaint against CT's Caulking & Masonry Repair, Inc.

Customer Reviews Summary Read customer reviews

1 Customer Review on CT's Caulking & Masonry Repair, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Read Customer Reviews | Submit a Customer Review | See Trends in Customer Reviews on CT's Caulking & Masonry Repair, Inc.

Additional Information

BBB file opened: July 14, 1997 Business started: 11/15/1996 in IL Business started locally: 11/15/1996 Business incorporated 03/20/1998 in IL
Type of Entity

Corporation

Contact Information
Customer Contact: Mr. Chris Twardak, Owner
Business Category

Mason Contractors Tuckpointing Concrete Bricks Caulking Contractors Chimney Repair Masonry Contractors (NAICS: 238140)

Alternate Business Names
C T's Masonry & Caulking Repair, Inc.
Products & Services

This business offers: Chimney, Brick, Block & Stone Repair and Rebuild, Caulking & Tuckpointing, Masonry Cleaning, Waterproofing, and Foundation Repair.


Customer Review Rating plus BBB Rating Summary

CT's Caulking & Masonry Repair, Inc. has received 1 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.