BBB Accredited Business Profile

The Northridge Group, Inc.

The Northridge Group, Inc.

(847) 692-2288

The Northridge Group, Inc.

19 years in business
9700 W Higgins Rd Ste 600
Rosemont, IL 60018-4776
Additional Email Addresses
BBB File Opened: 09/12/2007
Business Started: 01/08/1999
Business Started Locally: 01/08/1999
Business Incorporated: 01/08/1999 in IL
Type of Entity
Contact Information
  • Principal: Ms. Therese Fauerbach, CEO
  • Customer Service: Ms. Katie Francis, Director of Marketing
  • Ms. Vickie Schutze
Business Category
  • Management Consultant
  • Business Consultant
  • Professional Services

Products & Services
Services offered: management consulting, advanced analytics, business transformation, business process management, contact center management, program management, telecom and technology management.
Service Area
We service the following area(s): Alabama, Alaska, American Samoa, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Guam, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Puerto Rico, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virgin Islands, Virginia, Washington, West Virginia, Wisconsin, Wyoming
Alternate Business Names
  • +nrg
  • NRG
Number of Employees: 
BBB accredited business



The Northridge Group ("Northridge") is a management consulting firm specializing in customer experience solutions and business transformation initiatives, utilizing advanced data analytics and business process redesign to deliver results. Northridge provides professional services and quality monitoring solutions for the Fortune 200 in healthcare, telecom, financial services, travel and transportation, as well as key government agencies. 

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BBB Reason for Ratings

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BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
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The Northridge Group, Inc.

The Northridge Group, Inc.


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