BBB Accredited Business Profile

Tool Planet

Tool Planet

(708) 365-5184

Tool Planet

21 years in business
3011 183rd St # 221
Homewood, IL 60430-2804
Fax Numbers
  • (708) 365-5186
Additional Phone Numbers
  • (888) 535-8665
Additional Email Addresses
  • sales@toolplanet.com
BBB File Opened: 12/06/2002
Business Started: 07/01/1996
Business Started Locally: 07/01/1996
Business Incorporated: 12/31/1998 in WI
Type of Entity
Corporation
Business Management
  • Mr. Thomas S. Kreis, President
Business Category
  • Machine Tools
  • Concrete Breaking, Cutting, Sawing
  • Diamond Cutters
  • Generators
  • Lathes
  • Metal Slitting & Shearing
  • NAICS: Hardware Stores
  • Battery Charging Equipment
  • Guns - Air, BB and Pellet
  • Saws
  • Shears & Scissors
  • Tarps
  • Tools - Cutting
  • Tools - Hand
  • Tools - Hydraulic
  • Tools - Power Actuated
  • Trailers - Automotive Utility
  • Winches
  • Auto Accessories
  • Trailer Hitches
  • Pressure Washers
  • Air Compressors
  • Concrete Breaking Equipment
  • Drills
  • Hydraulic Equipment & Supplies
  • Nailing Machinery
  • Rollers
  • Sandblasting Equipment & Supplies
  • Stone Cutters
  • Welding Equipment & Supplies
  • Gardening Hand Tools

Service Area
ILLINOIS
Alternate Business Names
  • ToolPlanet.com
  • Stillbay, Inc.
  • Tool America
Methods of Payment
  • American Express, Discover, Mastercard, Paypal and Visa
Refund & Exchange Policy: 
Everything we carry comes with at least a 90 day warranty. Some items we carry are covered by a manufacturer's warranty. Manufacturer's warranties will vary depending on the manufacturer and the item. Any defective item may be returned within 90 days of the date of purchase. We will replace or repair the defective item. All freight on returned items is the responsibility of the buyer. The buyer must contact our company before returning the defective item and obtain a return authorization number. Our toll free number is 888-535-8665. We can not accept returns without a return authorization number. If we do issue a refund, we refund the actual purchase price only. We do not refund the item's original freight cost. Any item covered by an original manufacturer's warranty must be returned to the manufacturer. We do not service warranties for these items. Any returns claimed to be defective will be tested by our technical team.
BBB accredited business

A+

Mail Returned

Mail sent to the business on 01/19/2017 was returned by the U.S. Postal Service as Undeliverable as Addressed.

Overview

ToolPlanet.com offers the tools you need fast and at a great price. We have one of the largest selections of specialized cutting and drill tools the concrete, brick and block in the country. In addition, we sell a wide variety of hand tools, power tools, automotive tools, equipment and more.

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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

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F: 9:00 AM-5:00 PM
S: Closed
Su: Closed

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Tool Planet

Tool Planet

BBB ACCREDITATION SINCE 06/09/2017

Customer Review Rating:

100%

Composite Score: