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          County Wide Landscaping, Inc. has 1 locations, listed below.

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            Business ProfileforCounty Wide Landscaping, Inc.

            Landscape Contractors
            BBB accredited business

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 1 Customer Reviews

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 8/1/2014

            Years in Business: 23

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            Countrywide Landscaping, Inc, is a landscaping contractor which designs, builds, and maintains high-end landscape and hardscape features for residential customers. They create landscapes and hardscapes for high-end customers, that include a variety of features, depending on the tastes and desires of customers. They use 3D rendering software to render the design on a computer. Products and services provided by this company include driveways, walkways, entrances, retaining walls, monuments, barbeques, water features, putting greens, site grading, irrigations, drainage installation, sod, seed, outdoor accent lighting, and erosion control. The company also provides landscape maintenance, which includes turf fertilization and weed control, tree and shrub fertilization, mosquito control, pruning, core aeration, field mowing, and wetland restoration.

            Products & Services

            Landscaping, Pools, Christmas lights, Hardscape, Waterscape

            Business Details

            BBB File Opened:
            5/21/2003
            Years in Business:
            23
            Business Started:
            8/28/2000
            Business Started Locally:
            8/28/2000
            Business Incorporated:
            8/28/2000
            Accredited Since:
            8/1/2014
            Type of Entity:
            Corporation
            Business Management
            • Mr. Brian Larsen, President
            • Ms. Rhonda Sitterly, Office Manager
            Contact Information

            Principal

            • Mr. Brian Larsen, President

            Customer Contact

            • Mr. Brian Larsen, President

            Industry Tip

            BBB Tip: Finding the right landscaping and lawn care pro can save you time, money

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            02/17/2022

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            County Wide Landscapers is the company that plows the snow on my street, ****** Dr, in Mill Creek subdivision and is hired by the Mill Creek *** which is funded by my property tax dollars. On December 28, 20**, one of their snow plows rammed into my custom wooden mailbox at the curb in front of my house causing significant damage. I filed a $300 property damage police report #**-38936 with the **** County Sherriff who, incidentally, told me they get many similar calls about damaged mailboxes. The mailbox was broken into a few pieces and the driver had to literally stop the truck and physically put the parts back on my lawn and even propped up the mailbox back onto the frame to make it seem like nothing happened. The mailbox is now being held together with a bungy cord so I can still get the mail. It took some time to inquire with the Mill Creek *** about which company plows my street, but I got their contact information from them and started calling. They never pick up the phone and they never called me back after leaving numerous messages. Finally, 2 months later, after asking the *** to please call them on my behalf and make them call me back, I finally get a call from them and they totally denied ever causing the damage because none of their drivers reported the damage to their supervisor. In fact, they even tried to tell me they don't even plow my street even though I know they are contracted to do so. The man I spoke to was very rude. He could care less about the damage, even though I have a photo taken immediately after it happened. I asked why they haven't called me back after leaving several messages. He said they don't work for me, they work for the ***. I told him you actually do work for me because I pay taxes to the ***. After speaking with the Sherriff again, he noted the name of the contractor who plowed my street on the report as part of the investigation and said I should continue to ask them to repair, replace or reimburse me for the damage.
            Read More

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Sarah C

            09/15/2022

            BUYER BEWARE I would DEFINITELY NOT recommend County Wide Landscaping. The owner, ***********************, is so unprofessional and rude. He and I both signed a contract to have County Wide demo my old deck and then put in a new paver patio. Nowhere in the contract did it say they werent liable for damage done to my house during deck demo. I brought up the situation to ***** because his workers did do damage to my window and door frames. He did not want to take responsibility for this issue and was in breech of contract at one point because he threatened to not allow his workers to continue at my house. After many emails to ***** and the office staff stating that we both signed a contract for the work to be done, the workers did show up the next day. ****** only saving ***** for me not cancel the contract was ***, ****** and the workers. *** talked through the issue with me and ****** and the workers did a beautiful job, but because of how rude and unprofessional the owner is, this review is not to recommend County Wide. ***** needs to learn how to speak professionally and politely to the people paying his salary, the customers.

            County Wide Landscaping, Inc. Response

            10/15/2022

            This is *********************** responding. I understand ****** opinion and I feel bad that she feels that way, and even worse that she felt the need to exaggerate the story to make me out to be a horrible person and business owner. Unfortunately after being in this business for over 20 years, I have learned alot of hard lessons. One of which is social media platform, while it does some good for sharing business and earning it also is an open platform to bash hard working, honest businesses, when a homeowner doesnt get there way, and unfortunately there is no fact checking so they can say whatever they want and then to some people it is views as an honest review.Truth be told, on the phone with *** my employee and *****, we tried to calmly explain to her that her deck was attached to the house, and when we remove a deck the aluminum cladding bends, and creases. That needs to be replaced regardless if it gets damage or not, because the new steps will be constructed 7 below the height of the deck. However after *** first tried to explain and got nowhere I was called, and when I tried to explain it was quite obvious that she wasnt going to be happy unless all the trim around the bottom and sides of door was replaced with new. She also stated that her guy would need to be paid whatever the cost was by us.I didnt argue I said thats fine, but we wont come tomorrow until we know what the cost is. That made her even more angry, and the conversation ended. She then emailed 1 time the same night, and I responded to the email, just stating our side of the situation, if her contractor comes back and says it $3,500.00 to replace the minor damaged trim that would be a big problem.Long story short we paid for minor damage (a couple hundred dollars) of only the area that wasnt going to need replacement anyways.We finished the job and she added a sidewalk and that was it.So overall I understand she feels I wasnt profesional because I wouldnt agree to pay an unknown price for some minor damaged siding, and she was frustrated because I couldnt give her an exact date when we could start the project, because she wanted us to meet her electrician to hide piping for the non permitted hot tub she was installing.I wish you the best ***** and ** really sorry you feel this way. As you stated above it doesnt reflect on our workmanship or employees its just me ************************** the future I will do my best to try and to respond in a different manor.

            Local BBB

            BBB of Chicago & Northern Illinois

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