BBB Accredited Business Profile

Gogo LLC

Gogo LLC

(630) 647-1074

Gogo LLC

10 years in business

1250 N Arlington Heights Rd Ste 500
Itasca, IL 60143-1216

BBB File Opened: 1/28/2010
Business Started: 6/09/2006
Business Started Locally: 6/09/2006
Type of Entity
Limited Liability Corporation
Business Management
  • Mr. Steve Nolan, Public Relations Director
  • Mr. Steve Vair, Customer Service Manager
  • Mr. Michael Small, President & CEO
  • Mr. Norman Smagley, Executive Vice President/Chief Financial Officer
  • Mr. Ash ElDifrawi, Executive Vice President /Chief Commercial Office
  • Mr. Anand Chari, Executive Vice President/Chief Technololgy Officer
  • Mr. John Wade, Executive Vice President/General Manager
  • Ms. Margee Elias, Executive Vice President/General Counsel
  • Mr. Jonathan B Cobin, Senior Vice President-Strategy & Operations Mgmt
  • Mr. Mark Malosh, Senior Vice President-ABS Operations
  • Mr. Rama Prasad, Senior Vice President and COI
  • Mr. John B Happ, Executive Vice President-North American Sales
  • Mr. Niels Steenstrup, Senior Vice President-Global Airline Sales
  • Mr. David Russell, Senior Vice President/Global Operations Manager
Contact Information
  • Principal: Mr. Steve Nolan, Public Relations Director
  • Mr. Steve Vair, Customer Service Manager
  • Mr. Michael Small, President & CEO
  • Mr. Norman Smagley, Executive Vice President/Chief Financial Officer
  • Mr. Ash ElDifrawi, Executive Vice President /Chief Commercial Office
  • Mr. Anand Chari, Executive Vice President/Chief Technololgy Officer
  • Mr. John Wade, Executive Vice President/General Manager
  • Ms. Margee Elias, Executive Vice President/General Counsel
  • Mr. Jonathan B Cobin, Senior Vice President-Strategy & Operations Mgmt
  • Mr. Mark Malosh, Senior Vice President-ABS Operations
  • Mr. Rama Prasad, Senior Vice President and COI
  • Mr. John B Happ, Executive Vice President-North American Sales
  • Mr. Niels Steenstrup, Senior Vice President-Global Airline Sales
  • Mr. David Russell, Senior Vice President/Global Operations Manager
Business Category
  • Internet Access Provider
  • NAICS: All Other Telecommunications
  • Internet Services
  • Internet Selling Services

Alternate Business Names
  • Aircell LLC
  • Go Go Air

A+

Overview



Gogo LLC is an internet access provider which provides internet access to airplane passengers of select airline companies. Located in Itasca, IL, this company serves customers of all domestic AirTran Airways and Virgin America flights as well as select Air Canada, Alaska Airlines, American Airlines, Delta Air Lines, Frontier Airlines, United Airlines, and US Airways flights, in addition to thousands of business aircrafts. The company was formed in 1991 and started as the first company authorized by the FCC and the FAA to use cellular frequencies for in-flight communication. In 2006 the country was awarded an FCC frequency license to develop an in-flight broadband internet connection, and in 2008 the first air-to-grand broadband internet connection was launched.

This company provides Internet access to passengers aboard select airlines, allowing them to browse the internet while on an airplane. Customers can choose to pay for an hour or a day of uninterrupted internet access, or they may choose to pay for a month of unlimited internet time aboard a specific airline, or aboard any airline for an extra fee. Gogo's network spans the entire continental United States and is comparable to WiFi connectivity on the ground, though connectivity may vary related to altitude, weather, traffic in a particular area, and the specific device's connectivity strength. The company also has a variety of in-air entertainment available.

Visit the website for Gogo LLC to learn more about the company's history, read about how the air-to-ground network works, and sign up for in-flight Internet capabilities.

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Gogo LLC

Gogo LLC

BBB ACCREDITED SINCE 9/01/2013

Customer Review Rating:

Positive
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Negative
100%

Composite Score:

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