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            Customer ReviewsforHausman-Kunkel Insurance

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            2 Customer Reviews

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            • Review from Robert S

              1 star

              02/22/2023

              We agreed to switch to new home policy with Hausman-Kunkel Insurance, few days before start of the new policy they sent an agent from ********************** to do home inspection and to take pictures around our property without anyone telling it to my family. The next day we get a call from the insurance agent saying that because they heard dog barking they wont be able to give us the insurance coverage. We have a Beagle not some crazy dog like Pitbull. With few days till end of old insurance now we looking for new provider.
            • Review from Juan P

              1 star

              06/28/2021

              In 2018 we acquired a policy from Hausman Kunkel. We should have been notified that the mismatch clause for siding was omitted by default for ***** insurance. There were specific conversations between our household and the insurance agent about siding in particular before switching insurance companies. The information was there before completing our policy and we feel their actions have been negligent.Before we moved over to ***** Insurance, the agent notified us that ******** flagged our account for an open inquiry to repair one side of the house's siding. We needed to have it repaired and have an agent come out to inspect the siding to prove it had been corrected before releasing us. We had a 3rd party come out to fill in the holes in the siding, repair the loose flapping panels and anything else that was red flagged by ********. Our existing siding was sent to a lab to get the exact name and manufacturer. This is when we discovered that our siding color had been discontinued. They put up a different color siding in all areas that needed repair. We then cleared inspection and noted that all repairs had been taken care of and there was no storm or hail damage to any areas of our home. We were cleared and the flag was lifted. In the event that any other storms were to damage our home and the siding would potentially need repair, we would continue to accumulate more mismatched siding. With this knowledge, we should have been notified that ***** Insurance excludes the mismatch clause from their policies and that payment for additional coverage would be necessary. We would gladly have accepted the additional fees to ensure that the lifetime in this home would not accumulate more incorrect colored siding, had we known about it. There was no reason for us to believe that additional coverage would have been necessary as we understood that this in an industry standard. This is where the expertise of an insurance agent comes in to notify you of any additional coverage you may need for your particular policy before signing with all that the preliminary conversations provide. A year into our policy with ***** Insurance, there was a bad hail storm damaging the roof, gutters, downspouts, and multiple sides of the house's siding. A claim was opened in March of 2020. In replacing the siding, it took 10 months for any party to reveal that the reason ***** Insurance would not cover all 4 sides of our home is because the *************** was omitted from our policy. We feel that the Hausman Kunkel may have been with holding this information purposefully."

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