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Find a Location

Prudential has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Prudential

      3000 Dundee Rd Northbrook, IL 60062-2422

    Business ProfileforPrudential

    Insurance Services Office

    Current Alerts For This Business

    Out of Business:
    According to information in BBB files, this business is no longer in business.

    Additional business information

    Additional Info:
    Mail sent to the business on 07/13/2022 was returned by the U.S. Postal Service as Business No Longer in Operation.
    See all additional business information

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    3000 Dundee Rd, Northbrook, IL 60062-2422
    BBB File Opened:
    7/6/2012
    Business Started:
    1/1/2010
    Business Started Locally:
    1/1/2010
    Business Management
    • Mr. Gregory Koeberl
    Contact Information

    Principal

    • Mr. Gregory Koeberl

    Customer Contact

    • Mr. Gregory Koeberl

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/12/2022

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    My experience with Prudential has been among the worst experiences I have ever had with any investment group. Demand is hereby made that you amend the ****-R you issued my wife, ***************************, to indicate that no funds were received by you in 2021. The ****-R should be issued for 2022, as that is when we received the funds.From what I understand, you closed out a small account that my wife had with you. From what I was told, you do not keep accounts under $1000. I do not see where any documents my wife signed would indicate that she agreed with such a policy, and such policies cannot be changed without notice. Nonetheless, it is interesting that you apparently decided to close this account haphazardly and without reason one day, considering my wife has actually never had $1000 in that account.We had no idea that you unilaterally decided to close my wifes account. We were given no notice of such and my wife did not agree to such. We never received any check (until very recently) and never received any tax document for 2021. Be that as it may, when you unilaterally decided to close my wifes account without reason, this created a taxable event for us. Now, we are unwittingly in a position where we must amend our taxes because of your companys actions.We finally received a replacement check a few days ago. I have not yet cashed it. See attached.My wife filed her taxes already. If she is forced to amend her taxes, she will pay interest and penalties. Additionally, the cost to amend her taxes is more than your check is even worth. I am demanding that you amend the ****-R to indicate that we did not receive funds in 2020 but in 2021, or else just keep the $92.59, as I have not yet cashed the check.Please call me at ************ so that I may learn your intentions.Thank you for your time and attention to this matter

    Customer Reviews

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