Business ProfileforHomestar Insurance Service LLC

This message was sent to Homestar Insurances President-***********************************, and I have not gotten a response. My husband and I have been in contact with ***************************** multiple times, in regards to a concern/inquiry weve had since mid-summer, and we have not been able to get an explanation. I am reaching out to you, in hopes that we can get some answers because we are incredibly frustrated, as Homestar customers. We had Farmers insurance through June 2023. Attached you can see we paid Farmers $330.37 on June 15th. In the meantime, ***** switched us to ********** We paid $664.84 to ********* on July 6th (July and August payments). We then were charged $541.58 by Farmers on July 17th. I have been trying to get answers about my we paid both ********* and Farmers in July, and she has not provided us with an answer. We should have never been charged by Farmers in July. This is a large sum of money, and we would like an explanation for this because we were overcharged. ***** has done nothing to resolve this, since mid-July. I contact her regularly, and she still has not resolved the matter. We would like answers. We are asking that you please let us know what is going on.