BBB Accredited Business Profile

CNA Financial Corporation

CNA Financial Corporation

(800) 262-2000

CNA Financial Corporation

120 years in business
Headquarters
333 S Wabash Ave
Chicago, IL 60604-4107
Fax Numbers
  • (312) 822-2628
Additional Phone Numbers
  • (312) 822-5000
  • (877) 584-1260
Additional Email Addresses
  • cna_help@cna.com
Additional Website Addresses
BBB File Opened: 09/01/1949
Business Started: 01/01/1897
Business Started Locally: 01/01/1897
Business Incorporated: 10/30/1967 in DE
Type of Entity
Corporation
Business Management
  • Mr. Brandon Davis, Head of Public Relations & Corporate Social Responsibility
  • Ms. Sarah Pang, Senior Vice President
  • Mr. Dino E. Robusto, Chairman and CEO
Contact Information
  • Principal: Mrs. Nicole Joyce, Compliance Director
Business Category
  • Insurance Services - Commercial
  • Insurance Companies
  • Insurance - Marine
  • Insurance - Property
  • Insurance - Workers Compensation
  • Insurance Claim Processing Services
  • Insurance Consultants
  • Insurance Services
  • Risk Management
  • Insurance - Employee Benefits
  • NAICS: Insurance Agencies and Brokerages

Products & Services

CNA provides insurance for companies, including business interruption insurance, commercial auto, commercial general liability, cyber liability, directors’ and officers’ liability, employment practices liability, equipment breakdown, fidelity and crime, inland marine, international insurance, kidnap and extortion, marine cargo insurance, professional liability (errors and omissions), property, surety, umbrella liability, warranty, workers' compensation, as well as other products tailored for business coverage. In addition to insurance products, services provided also include those designed to assist companies in determining their level of risk and exposure, create plans on how to deal with emergencies and disasters as they may arise, and assistance with processing claims for insurance.

CNA conducts business in the U.S. primarily the following domestic insurers: American Casualty Company, Continental Casualty Company, Columbia Casualty Company, Continental Insurance Company N.J., National Fire Insurance Company, Surety Bonding Company of America, The Continental Insurance Company, Transportation Insurance Company, Universal Surety of America, Valley Forge Insurance Company and Western Surety Corporation. *This company is no longer selling structured settlements. They are merely in run-off administering those contracts still on the books. Sales ceased in approximately 2003.

Service Area
 , ILLINOIS
Alternate Business Names
  • Continental Casualty Company
  • CNA Insurance
BBB accredited business

A+

Overview

CNA Financial Corporation, through its operating subsidiaries, provides a spectrum of insurance coverage for businesses, as well as services meant to reduce exposure and assist companies with claims. The company has been in business since 1897 and has 80 locations throughout the United States, Canada, Europe and Asia. CNA’s headquarters are in Chicago, IL.
CNA provides insurance for companies, including business interruption insurance, commercial auto, commercial general liability, cyber liability, directors’ and officers’ liability, employment practices liability, equipment breakdown, fidelity and crime, inland marine, international insurance, kidnap and extortion, marine cargo insurance, professional liability (errors and omissions), property, surety, umbrella liability, warranty, workers' compensation, as well as other products tailored for business coverage. In addition to insurance products, services provided also include those designed to assist companies in determining their level of risk and exposure, create plans on how to deal with emergencies and disasters as they may arise, and assistance with processing claims for insurance.
CNA conducts business in the U.S. primarily the following domestic insurers: American Casualty Company, Continental Casualty Company, Columbia Casualty Company, Continental Insurance Company N.J., National Fire Insurance Company, Surety Bonding Company of America, The Continental Insurance Company, Transportation Insurance Company, Universal Surety of America, Valley Forge Insurance Company and Western Surety Corporation.
Visit the website for CNA Financial Corporation (cna.com) to learn more about their services, read articles about risk and exposure and commercial insurance, and contact the company to request their services.

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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

CNA Financial Corporation

CNA Financial Corporation

BBB ACCREDITATION SINCE 04/28/2017

Customer Review Rating:

100%

Composite Score: