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Find a Location

Neighborhood Adjusters, Inc. has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Neighborhood Adjusters, Inc.

      188 W Industrial Dr Ste 310 Elmhurst, IL 60126-1611

    • Neighborhood Adjusters, Inc.

      3521 N California Ave Unit 4 Peoria, IL 61603-1171

    • Neighborhood Adjusters, Inc.

      3521 N California Ave. #4 Peoria, IL 61603

    Business ProfileforNeighborhood Adjusters, Inc.

    Insurance Claims Processing
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Neghborhood Adjusters, Inc. is a public adjuster and insurance claim processing service for roofing damage and restoration.

    Products & Services

    This business offers: Insurance Claim Processing Services.

    Business Details

    This is a multi-location business.

    Find a Location

    Neighborhood Adjusters, Inc. has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Neighborhood Adjusters, Inc.

        188 W Industrial Dr Ste 310 Elmhurst, IL 60126-1611

      • Neighborhood Adjusters, Inc.

        3521 N California Ave Unit 4 Peoria, IL 61603-1171

      • Neighborhood Adjusters, Inc.

        3521 N California Ave. #4 Peoria, IL 61603

      Location of This Business
      188 W Industrial Dr Ste 310, Elmhurst, IL 60126-1611
      BBB File Opened:
      5/8/2014
      Years in Business:
      15
      Business Started:
      10/1/2008
      Business Started Locally:
      10/1/2008
      Business Incorporated:
      3/12/2014
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Business Management
      • Mr. Jon Michael, Sales Manager
      • Mr. RJ Young, Sales Manager
      Contact Information

      Principal

      • Mr. RJ Young, Sales Manager

      Customer Contact

      • Mr. Robert Flores, Customer Service Manager

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/14/2021

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      In August 2020, Neighborhood Adjusters gave us a price to replace the roof on our house. After providing us with a quote they said NRC Restoration Specialists will be the one installing the roof. Contract signed on 5-12-20 for $18,750. This was an insurance claim for hail damage on the roof of my house. Insurance sent me one check of $10,432.68 and another check of $691.36. On 5-12-20 I paid *************************** $10,432.68 from the insurance check and $4,158.66 as a 50% down payment. The remaining $4,158.66 was going to be paid when the job was completed. On 8-25-20 ***** came back and I wrote another check for $4,850.02 to cover the remaining balance along with the additional $691.36 from insurance. This put the total paid to NRC at $19,441.36. This is over the contract amount by $691.36 and NRC is still asking me for an additional payment of $655.33. After 10 months, nobody at the company can explain why I owe $655.33 and have made very little effort to figure out why.
      Read More

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Tony C

      1 star

      07/12/2023

      Warranted work for two years. About 7 since complete tear off and restoration. As of 7/23 roof is leaking. Will only come out if paid $250 for possible incorrect work. Don't know who they used, put my insurance company paid them over $16,000.00 for a small roof that apparently was not installed correctly.

      Local BBB

      BBB of Chicago & Northern Illinois

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