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Find a Location

Chicago Auto Place LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Chicago Auto Place LLC

      768 Thomas Dr Bensenville, IL 60106

      BBB Accredited Business
    • Chicago Auto Place LLC

      2150 Ogden Ave Downers Grove, IL 60515-2618

      BBB Accredited Business

    Business ProfileforChicago Auto Place LLC

    Used Car Dealers
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    3.33/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 12/4/2020

    Years in Business: 12

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Chicago Auto Place is a dealership in Bensenville that provides a selection of pre-owned luxury and high-line models. They also feature a service department that offers Lube, Oil & Filter Change, Front End Alignment, Maintenance (Wipers, Headlights, Etc), Replace / Adjust Brakes, Muffler / Exhaust Repair, Coolant Flush, Vehicle Checkup / Inspection, Transmission Flush
    Electrical Service, Tire Balance, Filter Replacement, Tire Rotation,  and more.

     

    Business Details

    This is a multi-location business.

    Find a Location

    Chicago Auto Place LLC has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Chicago Auto Place LLC

        768 Thomas Dr Bensenville, IL 60106

        BBB Accredited Business
      • Chicago Auto Place LLC

        2150 Ogden Ave Downers Grove, IL 60515-2618

        BBB Accredited Business
      Location of This Business
      768 Thomas Dr, Bensenville, IL 60106
      BBB File Opened:
      9/22/2014
      Years in Business:
      12
      Business Started:
      1/6/2012
      Business Started Locally:
      1/6/2012
      Business Incorporated:
      4/4/2014
      Accredited Since:
      12/4/2020
      Type of Entity:
      Limited Liability Company (LLC)
      Business Management
      • Mr. Ricky Ghaben, Owner
      • Ms. Michelle Andrade, Office Manager
      Contact Information

      Principal

      • Mr. Ricky Ghaben, Owner
      • Ms. Michelle Andrade, Office Manager

      Customer Contact

      • Mr. Ricky Ghaben, Owner
      Additional Contact Information

      Fax Numbers

      • (630) 509-3414
        Primary Fax

      Phone Numbers

      Industry Tip

      BBB Tip: Buying a used car

      Customer Complaints

      4 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      08/21/2021

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      On 10/05/2020 I purchased a **** Audi TT with a Secure One vehicle service contract thru Chicago Auto Place LLC ******************************************, covering the drive train for 1 year or ****** miles. **** drive train consisting of engine, transmission, differential, and axles.) Declaration contract # ********. On 6/22/21 my vehicle was disabled with a transmission problem, and was brought to an authorized Audi repair shop, Lakeside Automotive. Lakeside was informed by the service contract holder the repair would not be covered.The **** to repair the transmission came to $2,518.28. The failing part was the control system located within the transmission case. The transmission and all its internal components, being part of the drive train. It is implied in the service contract, some of the major defects include (but not limited to) Improper shifting or functioning in any gear. The decision to refuse coverage appears to be arbitrary and biased. I request a refund of $1595.00
      Read More

      Customer Reviews

      3 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      George C

      4 stars

      08/14/2023

      Recently purchased a vehicle from this place dealing with ***** was truly an engaging experience he is very knowledgeable about the cars on lot and not very pushy. He let me operate under my own pace until we were able to reach a deal with the big boss I love my car so far and would encourage u to visit and ask for *****. Although he probably will meet u in the parking lot??

      Local BBB

      BBB of Chicago & Northern Illinois

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