Business ProfileforGrand Bear Resort, LLC

Bed bugs and Legionnaires!Allmost every part of the resort was closed except for the disgusting, stinky yellow water park.There were bandaids and diapers on random ledges, bits of mushy food on the ground, and the water was freezing. The waterslides, whirlpool, and wave pool were all out of order. The hostess told us it would be too long of a wait for the in-house restaurant because they were short staffed, so we ate gas station pizza. One very young looking employee would squeegee the puddles towards the front very briefly, and this was the only staff I saw near the water during our whole stay. No employees knew the status of the defunct water features, and frankly none cared. I did not see a single lifeguard on a chair, or maintenance person with a broom once!!Mini-golf was also closed.We were pressured into all of these bogus amenities when we booked, and walked right into their 2-night stay trap. We experienced 'everything' this resort had to offer in a couple hours and then felt bored, trapped, and hustled.The worst part was the "Family Lodge" we stayed in. There were signs of bed bugs in both beds and the pull-out sofa, as well as hair and boogers. The sink would also randomly fill with foul waste water, sit there clogged and slowly drain. Revolting. We called maintenance to come and waited outside our door for a half hour. They never came!The Internet finally came on at about 11:30PM when guests were going to bed. Before then, it was completely unusable and I relied.on my mobile data.This place feels like a scam that lures you in with a dazzling website, then hits you with the cold-hard reality of a filthy cesspool with many cleanliness and service issues that seem to be permanent.The owners have given up.