This Business Is Not BBB Accredited

Buchan Consulting LLC

Buchan Consulting LLC

(847) 440-4776

Buchan Consulting LLC

6 years in business
605 S Louis St
Mount Prospect, IL 60056-3938
Additional Email Addresses
BBB File Opened: 12/05/2012
Business Started: 03/03/2011
Business Started Locally: 03/03/2011
Business Incorporated: 07/10/2012 in IL
Type of Entity
Limited Liability Company
Business Management
  • Douglas Buchan, President
Business Category
  • Home Theater
  • Home Automation
  • Audio-Visual Equipment - Dealers
  • NAICS: Process, Physical Distribution, and Logistics Consulting Services
  • Audio-Visual Consultants
  • Automation Consultants
  • Automation Systems & Equipment

Products & Services
Audio Video Consulting and Install, Distributed Audio, Commercial Audio Video, Networking, Automation
Methods of Payment
  • Credit Card



Refund & Exchange Policy: 
Limited 3 Year Labor Warranty
Buchan Consulting LLC warrants its labor against defects in workmanship for a period of 3 years from the installation date. If a defect in workmanship is found and reported within 3 years from the date of installation Buchan Consulting LLC will, at its discretion, either correct the installation or provide partial refund of the labor charged for the initial installation.
Buchan Consulting LLC’s limited warranty does not cover and products purchased through, provided by, or installed by Buchan Consulting LLC, it’s subsidiaries, or subcontractors. The manufacturer of any defective product is solely responsible for any defects in their product and it shall be the responsibility of the client or end-user to facilitate any warranty claims related to defects in products purchased, provided, or installed by Buchan Consulting LLC.
Failure by the client or end-user(s) to use an installed product properly is not covered by the limited warranty.
Buchan Consulting LLC is not responsible for any of the costs or damage resulting from un-installations.
Buchan Consulting LLC will accept returns on any unopened, unused product for a period of 14 days. If Buchan Consulting LLC determines a product provided by or sold by Buchan Consulting LLC to be damaged or defective as a result of manufacturer defect within 14 days of invoice or installation, Buchan Consulting LLC may choose to accept a return on the product for a full or partial refund.
Products outside of the 14 day return window will not be accepted, used or unused.
Failure by the client or end user(s) to use an installed product properly, environmental problems such as floods, earthquakes, tornados, lightning, or acts of god, as well as power surges, errors, or negligence on behalf of the client or end-user(s) resulting in damage to the product, is not covered by the return policy.
Fees, labor, and consumable inventory or products billed during the installation are non-refundable once the installation has been completed.



Buchan Consulting LLC is an audio, video, networking, and automation company. Our company has over a decade of experience in home theater, network, and automation installation.

Growing steadily since its founding in 2012, Buchan Consulting LLC has become a respected member of the local business community, serving our residential and commercial clients. With nothing short of exceptional service and affordable pricing, Buchan Consulting LLC has been a riser in the local A/V community. The company offers many great services including home theater, distributed audio, smart home and business automation, networking, and more.

Today Buchan Consulting LLC has a growing offering of brands and services including popular audio video brands like Sony, Yamaha, and Definitive Technology, as well as residential and commercial automation products like Harmony, URC, and Nest among many others.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Buchan Consulting LLC

This Business Is Not BBB Accredited

Buchan Consulting LLC

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