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Find a Location

Peak Medical Home Care, Inc has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Peak Medical Home Care, Inc

      4777 E State St Ste 4 Rockford, IL 61108-2256

      BBB Accredited Business
    • Peak Medical Home Care, Inc

      404 N Galena Ave Ste 220 Dixon, IL 61021-2180

      BBB Accredited Business
    • Peak Medical Home Care, Inc

      773 W Lincoln Blvd Ste 204 Freeport, IL 61032-4978

      BBB Accredited Business

    Business ProfileforPeak Medical Home Care, Inc

    Home Health Care
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 9/15/2023

    Years in Business: 43

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Peak Medical Home Care provides in-home care for individuals suffering from a variety of ailments, allowing them to maintain independence and autonomy outside of a nursing home. They offer in-home care for individuals including psychiatric issues, those recovering from illnesses, surgery rehabilitation, mobility limitations, dementia and Alzheimer's, and palliative care needs. They have staff who are available 24 hours a day, seven days a week to coordinate care and offer emergency support. Services include simple check-in visits, to full end-of-life care, as well as other services such as medication management, mobility assistance, bedside attendance, and medication box refills. Services are matched to the needs of the client.

    Business Details

    This is a multi-location business.

    Find a Location

    Peak Medical Home Care, Inc has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Peak Medical Home Care, Inc

        4777 E State St Ste 4 Rockford, IL 61108-2256

        BBB Accredited Business
      • Peak Medical Home Care, Inc

        404 N Galena Ave Ste 220 Dixon, IL 61021-2180

        BBB Accredited Business
      • Peak Medical Home Care, Inc

        773 W Lincoln Blvd Ste 204 Freeport, IL 61032-4978

        BBB Accredited Business
      Location of This Business
      4777 E State St Ste 4, Rockford, IL 61108-2256
      BBB File Opened:
      12/7/1994
      Years in Business:
      43
      Business Started:
      12/1/1980
      Business Started Locally:
      12/1/1980
      Business Incorporated:
      12/14/2011
      Accredited Since:
      9/15/2023
      Type of Entity:
      Corporation
      Number of Employees:
      30
      Alternate Business Name
      • Peak Professional Health Services, Inc.
      • Peak Personnel, Inc.
      Hours of Operation

      Primary

      M:
      Open 24 Hours
      T:
      Open 24 Hours
      W:
      Open 24 Hours
      Th:
      Open 24 Hours
      F:
      Open 24 Hours
      Sa:
      Open 24 Hours
      Su:
      Open 24 Hours
      Business Management
      • Ms. Michelle Bowman, Bookkeeper
      • Ms. Lori Gould, President
      • Ms. Sarah Hupfauer, Office Manager
      Contact Information

      Principal

      • Ms. Lori Gould, President
      • Ms. Sarah Hupfauer, Office Manager

      Customer Contact

      • Ms. Sarah Hupfauer, Office Manager
      Additional Contact Information

      Fax Numbers

      • (815) 398-1361
        Primary Fax

      Phone Numbers

      Customer Complaints

      0 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      2 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Morgan J

      1 star

      02/27/2024

      Ex employee. Pay is absolutely terrible, ******** lies and gaslights you into doing things for her, checks are always short, hours are so inconsistent, communication is trash. The app doesnt work for s*** most of the time. They have unlicensed people running hoyers and lifts. theyre unstaffed and the turnover is very high. Terrible company to work for and I actually lost so much money working for this s*** company. I was told Id only have local clients and ended up working an hour out of town sometimes and wouldnt get paid mileage. I was responsible for paying for gas 7 days a week to drive 1k miles in that week. To make $15 an hour and I had more experience than everyone I worked with and was the only actual CNA. This company forces you to work weeks in a row, charges clients 1.2k for 3 days of half a** care, and is very unreliable. This job is absolutely trash. Dont even waste your time

      Local BBB

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