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Find a Location

William Ryan Homes, Inc. has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • William Ryan Homes, Inc.

      945 N Plum Grove Rd STE G Schaumburg, IL 60173-4704

      BBB Accredited Business
    • William Ryan Homes, Inc.

      2700 Patriot Blvd Ste 430 Glenview, IL 60026-8078

      BBB Accredited Business
    • William Ryan Homes, Inc.

      1800 Valley View Ln Dallas, TX 75234-8922

    Business ProfileforWilliam Ryan Homes, Inc.

    Home Builders
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    6 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 11/1/2009

    Years in Business: 33

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Business Details

    This is a multi-location business.

    Find a Location

    William Ryan Homes, Inc. has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • William Ryan Homes, Inc.

        945 N Plum Grove Rd STE G Schaumburg, IL 60173-4704

        BBB Accredited Business
      • William Ryan Homes, Inc.

        2700 Patriot Blvd Ste 430 Glenview, IL 60026-8078

        BBB Accredited Business
      • William Ryan Homes, Inc.

        1800 Valley View Ln Dallas, TX 75234-8922

      Location of This Business
      945 N Plum Grove Rd STE G, Schaumburg, IL 60173-4704
      BBB File Opened:
      3/31/1994
      Years in Business:
      33
      Business Started:
      1/1/1991
      Business Started Locally:
      1/1/1991
      Business Incorporated:
      5/14/1991
      Accredited Since:
      11/1/2009
      Type of Entity:
      Corporation
      Alternate Business Name
      • William Ryan Homes Chicago
      Related Businesses
      Business Management
      • Mr. John Rushin, COO
      • Ms. Brenna Ryan, Marketing Director
      • Mr. William Ryan, President
      Contact Information

      Principal

      • Mr. John Rushin, COO
      • Ms. Brenna Ryan, Marketing Director
      • Mr. William Ryan, President

      Customer Contact

      • Ms. Shannon Tate, Administrator
      Additional Contact Information

      Fax Numbers

      • (847) 995-1353
        Other Fax

      Phone Numbers

      Industry Tip

      BBB Tip: Find the right home builder for you

      Customer Complaints

      6 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      12/27/2022

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      I bought a new construction house in Dec 2021 in the ********************* at *******************, **. My house construction did not follow proper building codes. I have a frost buildup on the ceiling and wall joints, almost every two feet. All windows are leaking air through the joints, and there are so many other warranty issues that the builder is trying to drag since we bought our house. The backyard grading is so bad it leaves a 3ft deep hole in the backyard which makes it dangerous for kids to play in the backyard. All room's ceiling joints are shows up like a hump on the flat surface. There are skewed walls more than 1/2 inch off from one corner to another. The floor vinyl is lifting up. There are holes in the subfloor that occurred during the construction not properly sealed and covered up with just a vinyl sheet. I lost my faith in the builder's ability to resolve the issues under the warranty. I am asking the builder to compensate me $250,000.00 to fix all the current issues and the same problems in the future which has 10 years warranty.
      Read More

      Customer Reviews

      4 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Radhika S

      1 star

      07/28/2023

      We closed on our house from WRH in June of 2021. First we had hard time getting them to finish building the house so we can close on time. Second after closing, flooring issues started where floors in the kitchen and breakfast area started to curl and pop up. *** sent floor inspector to inspect the floor after 2 months of continuous complaints. Then someone from installing company came to check on the floor issue. Then came the floor manufacturer to inspect the floor. After So many visits, they finally fixed part of the floor. Since this is a floating flooring, other areas started to pop up. Every complaint takes them months and months to fix. Well it doesnt stop here. THEY INSTALLED ONE OF THE WINDOWS UPSIDE DOWN WHICH LET RAIN WATER COME INSIDE THE HOUSE. ITS BEEN ALMOST 3 months and they are still looking for a contractor to fix the window and drywall which has started to peel off. IN SHORT ITS BEEN 2 YEARS TO FLOORING ISSUES AND 3 MONTHS TO WINDOW ISSUE WHICH IS NOT YET FIXED. I AM JUST AFRAID OF HEALTH ISSUES REGARDING MD THAT WILL BE IN CRACKED AND WET DRYWALL. ALSO FLOORING IS BECOMING HAZARDOUS TO WALK AS SOMEONE ************ FALL. I WISH I COULD SEND PICTURES OF ALL THE DAMAGES. IM LOOKING FOR HELP FROM BBB TO FIX ISSUES.

      Local BBB

      BBB of Chicago & Northern Illinois

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