BBB Accredited Business Profile

True Value Company

True Value Company

(773) 695-5000

True Value Company

69 years in business
8600 W. Bryn Mawr Ave.
Chicago, IL 60631-3579
Additional Email Addresses
BBB File Opened: 01/01/2000
Business Started: 01/01/1948
Business Started Locally: 01/01/1948
Business Incorporated: 02/10/1953 in DE
Type of Entity
Business Management
  • Mr. Brent Burger, Chairman of the Board
  • Mr. John Hartmann, President/CEO
  • Ms. Susan Radde, Assistant General Counsel
  • Ms. Chris Taylor, Director-Corp. Comm.
Contact Information
  • Ms. Jean Niemi, Director of Corporate Communications
Business Category
  • Hardware Sales
  • NAICS: Hardware Stores

Products & Services
This company offers supplies to True Value Hardware stores.
Service Area
We service the following area(s): Illinois
BBB accredited business



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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

True Value Company

True Value Company


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