BBB Accredited Business Profile

MiR Tactical, Inc

MiR Tactical, Inc

(800) 581-6620

MiR Tactical, Inc

6 years in business
1348 Busch Pkwy
Buffalo Grove, IL 60089-4505
Additional Email Addresses
  • admin@mirtactical.com
  • info@mirtactical.com
BBB File Opened: 01/05/2012
Business Started: 06/01/2011
Business Started Locally: 06/01/2011
Business Incorporated: 06/24/2011 in IL
Type of Entity
Corporation
Business Management
  • Mr. Roman Botashoff, CEO
Business Category
  • Air Gun
  • Government Contractors
  • NAICS: Sporting Goods Stores
  • Ammunition
  • Military Gear
  • Binoculars
  • Camping Equipment
  • Paintball Games
  • Gun Equipment
  • Optical Equipment
  • Police Equipment
  • Sporting Goods Retail

Products & Services
Airsoft, Airgun, Paintball, Tactical Gear, Optics, Holsters, Uniforms
Service Area
We service the following area(s): City of Chicago, City of Chicago - Downtown, City of Chicago - Far North Side, City of Chicago - Far Southeast Side, City of Chicago - Far Southwest Side, City of Chicago - North Side, City of Chicago - Northwest Side, City of Chicago - Southwest Side, City of Chicago - West Side, Far Southwest Suburbs (LaSalle), Far West Suburbs (DeKalb), Kankakee Region (Kankakee), Near West Suburbs (Western Cook), North Suburbs (Lake & Northern Cook), Northwest IL (JoDavies, Stephenson, & Carroll), Northwest Suburbs (McHenry), Rockford Region (Winnebago & Boone), South Suburbs (Southern Cook), Southwest Suburbs (Will, Grundy & Kendall), West Suburbs (Kane & DuPage), Western IL (Lee, Ogle & Whiteside)
Methods of Payment
  • All Major payment methods
Refund & Exchange Policy: 
MiR Tactical is committed to offering our customersthe best shopping experience possible and the best customer support inthe market.  If you are not happy with your purchase made on our websiteor at retail locations, we will assist you in terms of the returnpolicy. You will have 14 days from the date of the receipt to request arefund, store credit, or an exchange as long as the specified belowterms are met.

All Product being returned or exchanged is required to be in ORIGINAL CONDITION, brand new and unused. ORIGINAL CONDITION is defined as the item has no signs of use, attempted use,modifications, attempted modifications, in original packaging withaccessories (if applicable), with original merchandise tags. Merchandise that does not meet above mentioned requirements will not begranted return authorization request.

Prior to any shipment of items back to the originalbuying facility, you must receive a return authorization request number(RMA). Any packages received without prior approved RMA will be refusedand returned to the sender.  Please email to info@mirtactical.com forRMA request.  MiR Tactical reserves the right in determining thecondition of returned merchandise that is agreed upon by the buyerduring the initial purchase of the product. Returns that fail to applytowards required condition will be refused or become subject to 15% andup to 50% restocking fee.

Additional Conditions & Exclusions
No returns on clearance, discounted, open-box, and bone yard merchandise
Airsoft replica weapons with missing or attempted removal of Orangetip flash hiders will not be accepted or serviced under anyconditions.  In addition, such action will void any existing MiRTactical or manufacturer warranties. The orange tip flash hider is arequirement regulated by the Federal Law and not a subject to change.
MiR Tactical reserves the right to refuse and/or deny any returnfor refund, store credit or exchange for any item that is determined tobe used, damaged, altered, modified, or is in any condition that woulddeem the item to be not restockable or resellable.
For replacements and repairs under manufacturer’s warranty, pleaserefer to applicable product documentation or manufacturer’s website.This covers manufacturer defects only (Wiring, gearbox, motor, piston,spring, magazine, and any other internal parts).
Any items not matching following condition will be refused for service or warranty assistance   
Items defective due to mishandling or improper use
Items that are worn, damaged, wet or showing excessive/damage
Items that have been disassembled or modified
Items that have been upgraded
Items that have painted over or have the orange tip removed/covered
Items that have been dropped or struck against objects (evident by body damage)
Airsoft replica weapons that were damaged by firing .12g BBs or poor quality BBs.
BBB accredited business

A+

Overview

MiR Tactical, Inc. was established in 2011 by current and former military members who shared a common vision of supporting warfighters, law enforcement personnel, and related entities in their daily tasks of securing our freedom and safety. Our constant goal is to provide our customers with an unparalleled service, best prices, and continuous support backed by years of experience in the industry. MiR Tactical will not sell or endorse anything that has not been tested in real life applications since our heroes deserve quality equipment that matches their rigorous work environments. Our full line of services include
    Tactical Equipment & Gear
    Airsoft Training Weapon Replicas, Accessories, and Repair Services
    Military Simulation Events
    Law Enforcement Training
    Indoor & Outdoor Training Facilities
    Strikeball™ Tactical Simulation & Training
    Wholesale & Small Retailer Support
    Federal Contracting & Support
At MiR Tactical we will never rest on our accomplishments. We will always strive to create, develop, and implement new ideas, strategies, and services that will benefit our customers.  Thank you for your business and continuous support!

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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Business Profile

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

MiR Tactical, Inc

MiR Tactical, Inc

BBB ACCREDITATION SINCE 08/01/2012

Customer Review Rating:

100%

Composite Score: