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Find a Location

Top to Bottom Construction, Inc has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforTop to Bottom Construction, Inc

    General Contractor
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.19/5stars

    Average of 16 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/1/2008

    Years in Business: 22

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Top to Bottom Construction, Inc. is an established General Contractor in the state of Illinois. We offer outstanding workmanship by delivering quality products and fair pricing to our clients. We offer roofing, siding, window, door, and gutter services. We also offer design to build custom homes, additions, bathrooms, and basements.

    Products & Services

    Roofing, Siding, Gutters, Windows, Doors, Basements, Bathrooms, Additions, Full Service General Contracting

    Business Details

    Location of This Business
    75 Gaylord St, Elk Grove Village, IL 60007-1104
    BBB File Opened:
    7/18/2007
    Years in Business:
    22
    Business Started:
    10/1/2001
    Business Started Locally:
    10/1/2001
    Business Incorporated:
    8/21/2006
    Accredited Since:
    5/1/2008
    Licensing Information:
    • IL Roofing License 104.015666

      City of Chicago General Contractor TGC029261

      GAF Master Elite Certification ME29924

    Type of Entity:
    Corporation
    Hours of Operation

    Primary

    M:
    8:00 AM - 6:00 PM
    T:
    8:00 AM - 6:00 PM
    W:
    8:00 AM - 6:00 PM
    Th:
    8:00 AM - 6:00 PM
    F:
    8:00 AM - 6:00 PM
    Sa:
    8:00 AM - 2:00 PM
    Su:
    Closed
    Business Management
    • Mr. Michael Bova, Manager
    • Mrs. Monica Ortiz, Manager
    Contact Information

    Customer Contact

    • Mrs. Monica Ortiz, Manager

    Industry Tip

    BBB Tip: Hire a reliable and trustworthy contractor

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/03/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Its been almost a year since the our home was damaged by a storm, and almost a year since a contract was signed and still have no answers about when the project will be done. Im sure all the details about this matter are part of the company records. I have been following up multiple time time via phone calls with different staff members of the company. The field manager on this project was or is *****, thats the only information we have about him.Also ( *****) state to me on multiple of our conversations that they sent additional information to my insurance carriers, which happens to be a lie. Me talking to my insurance carrier, they state to me that nomothetic documents ( information) was sent to them In other to they can ***** the claim. Last time i attempt to call him. Phone ist not longer in service. I did contact the main office number, a staff member name ( ***** ) if Im not mistaken the name, was able to communicate to me , part of the conversation was that ( ***** ) its not longer part of the company, I asked u will be the person continuing with project , at that point ( ( ***** ) state to me that the company was working on assign a different field manager for my project ( 2 weeks ago), at this time we havent heard anything or nobody hasnt communicated with us that all. Just trying to following with the contract stipulations on regard la if this project. Hopefully we can find some answers and get the project done at our property. Before reaching out to legal matters. Thanks for your attention.
    Read More

    Customer Reviews

    16 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    vincent r

    5 stars

    02/13/2024

    Great experience working with all the Team from TTB construction. Dtheuring the process my Property Adjuster from my insurance changed which caused confusion on thier side. My Estimating Administrator stayed on top of it with several calls. Everything worked great with her professional work. Like I said I enjoyed working with everyone fron sales to the roofers.

    Local BBB

    BBB of Chicago & Northern Illinois

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