Business ProfileforDesign First Builders

The shower in the remodeled primary bathroom, which they built, started leaking into the kitchen below. They confirmed their install was the cause. They agreed to re-renovate the shower and replace the bathroom floor tiles which were laid wrong. They demo'ed the bathroom but lost the replacement tile for the accent wall. We found acceptable new tile for the accent wall and had it priced. They wanted to purchase it and sent us their total materials estimate. They priced it higher than us buying it directly from the retailer, as well as included the cost for all the other replacement tile. I pointed out we should not be charged their 'design fees' and other ambiguous charges since we did all the searching, and our original allowance for all the other walls should net to $0. We have not heard back from them since, and have not had a finished bathroom for over a year. I also contacted them several times about ************ stairway light. It had on/off switches at the top and bottom of the stairs. During their electrical work throughout the house something happened and those switches no longer functioned. We were told it would be costly to open the walls to see what happened, and they wouldn't cover it. Their solution was to install a motion-sensor security light, which they attached to a piece of wood and then to the wall. The light started malfunctioning and now strobes when activated by movement. Additionally I contacted them regarding the ceiling light in our son's room, which is next to the primary bathroom. The bulbs faded in power, then all went dark, and now the light doesn't turn on. In the downstairs bathroom, which they also remodeled, there is a continual leak behind the wall. They said it was the fault of the faucet manufacturer so I had the part replaced, and installed by Design First, but the leak persists. There are also some wall tiles around the bath/shower coming lose.I have written to them multiple times but get few responses and no fixes.