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Find a Location

Absolute Garage Builders has 1 locations, listed below.

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    Business ProfileforAbsolute Garage Builders

    Garage Builders
    BBB accredited business

    At-a-glance

    Customer Reviews

    2.67/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 8/1/2014

    Years in Business: 23

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Absolute Garage Builders is a garage construction company that builds custom garages for homeowners, as well as repairing garage doors and installing garage door openers. The company offers a variety of different options, which can accommodate one car, two cars, and many different configurations depending on the needs and desires of the customer. Garages can be attached, detached, framed, or other styles, and garage door styles include roll up, retractable, side-hinged doors, sectional garage doors, and canopy garage doors, with material options including vinyl, aluminum, wood, and steel. Homeowners can select carriage, contemporary, traditional, and modern garage doors with a variety of color and panel options. The company also installs garage door openers and repairs doors. 

    Products & Services

    Garage Doors, Garage Construction

    Business Details

    Location of This Business
    3050 W Irving Park Rd, Chicago, IL 60618-3539
    BBB File Opened:
    6/23/2014
    Years in Business:
    23
    Business Started:
    2/21/2001
    Business Started Locally:
    2/21/2001
    Business Incorporated:
    10/3/2013
    Accredited Since:
    8/1/2014
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • The Garage Guy, Inc.
    Business Management
    • Mr. Samer Barakat, Owner
    • Mr. Randy Harley, Manager
    Contact Information

    Principal

    • Mr. Samer Barakat, Owner

    Customer Contact

    • Mr. Samer Barakat, Owner
    Additional Contact Information

    Fax Numbers

    • (773) 583-8866
      Primary Fax

    Phone Numbers

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/11/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    I had garage build with the company from removing old concrete to putting new concrete, electrical and garage, contract was signed 9/9/2022. *** who was my contractor was very good with any concerns or payments. Everything was paid on time and in full. Around March 2023 I called to report that I was getting spider cracks on the patio concrete he came out 1 month later and said the concrete wasn't warranty and it's normal. Then I called a month later because now the concrete inside garage was cracking everywhere he came out 1 month later and said he will talk to the concrete contractor and he will get back to me. I message him and called several time until finally he said nothing can be done and he will talk to his boss. Upto today I haven't heard back from him. Now the outside sidewalk next to the garage is full of cracks as well. I need help in resolving this issue if anything can be done. I paid 40k for a new garage to have crack concrete inside the garage, sidewalk, patio in less then a year. I have a list of calls, text messages with pictures to him showing I have reported all this. This shouldn't be the way people do business. If the foundation was laid correctly why is it cracking. Will that affect the structure of the garage,,, I also have a section where now it's sinking and a puddle of water building up. Please let me know if you can help in trying to find out if anything can be done since im having noone from the company call me back. Thank you
    Read More

    Customer Reviews

    3 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Melody F

    1 star

    02/15/2024

    Not the experience I had hoped. ****, the salesperson was nice but the rest of my experience, not so much. The demolition crew was in a rush to knock down the existing garage and ended up tearing out the anchor for my electric lines. Thankfully they did not break any lines and were able to reattach them to the house. The concrete crew did not read the details of my contract which included the replacement of a sidewalk and step. They were made aware of if the morning the concrete truck came and in their haste they used their Bobcat to rip out the existing concrete, damaging my front lawn with very deep ruts. They did not properly place forms and ended up cementing the retaining wall block I have set INTO the sidewalk. They washed their equipment in the middle of the lawn in my back yard leaving a hot mess of rock and concrete. Proper forms were (in my opinion) were not used to pour the sidewalk at the entrance to the service door of the garage as rocks were washing away from the underside at the first rain. It was "patched" but I doubt it will last long. The floor does not seem to be properly "pitched" as water pools in the center of the floor. The electricians told me I would be receiving a "fancy" outside light at the service door, what they showed up with was a $10 jelly jar light...***! Good thing I had purchased a motion sensor light that they put up in it's place. Didn't leave the jelly jar light tho...gonna resell that bad boy to someone else. All I wanted to do was replicate the garage that I had but that didn't happen. They put the service door on the side instead of the front and put a HUGE overhead door alone on the front. Can't even put any kind of lighting on the front of the garage to enhance curb appeal because they only left 5" on either side of the overhead door. I only wish I were able to post some of the photos.....

    Absolute Garage Builders Response

    02/21/2024

    We are sorry to see that your experience with Absolute Garage Builders was not a positive one. We pride ourselves in taking every measure possible to ensure all projects meet the highest standards and would be happy to discuss your project details and review anything that *** have been done that was not to your standards. Over the years we have constructed over +**** garages and strive for a great product each time.

    Local BBB

    BBB of Chicago & Northern Illinois

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