This Business Is Not BBB Accredited

Steelseries, Steelseries APS

Steelseries, Steelseries APS

(312) 258-9467

Steelseries, Steelseries APS

12 years in business
656 W Randolph St
Suite 2E & 3E
Chicago, IL 60661-2119
Additional Email Addresses
BBB File Opened: 11/11/2009
Business Started: 03/14/2005
Business Started Locally: 03/14/2005
Business Incorporated: 11/05/2008 in IL
Type of Entity
Business Management
  • Principal: Mr. Mike Stanowski, Customer Service
  • Principal: Mr. Pat Wachendorf, VP, Supply Chain
  • Principal: Mr. Ehtisham Rabbani, CEO
Contact Information
  • Principal: Mr. Mike Stanowski, Customer Service
  • Principal: Mr. Pat Wachendorf, VP, Supply Chain
  • Principal: Mr. Ehtisham Rabbani, CEO
Business Category
  • Games & Supplies
  • Manufacturers & Producers
  • NAICS: Hobby, Toy, and Game Stores
  • Computers Hardware, Software & Services
  • Video Gaming Establishments

Products & Services
For a full list of products, please visit Http://
Alternate Business Names
  • SteelSeries
Refund & Exchange Policy: 

Refund: 30 days from date of purchase off

Refunds are NOT available from Steelseries for any purchases made anywhere outside our online webstore:

RMA (Return Merchandise Authorization):

1 year from date of purchase from an authorized Steelseries reseller. Purchases from a non-authorized source are not covered by warranty terms.

For full RMA and Exchange terms and details please visit:


Pattern of Complaint

A recent review of BBB complaints has delineated a pattern of consumer allegations against Steelseries, Steelseries APS. In their complaints, consumers allege t... Read More


Headsets, Mice, Keyboards, Mousepads, Eye Tracker, Controllers, Accessories, SteelSeries Engine

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:
The business is in the process of responding to previously closed complaints.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.

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BBB reports on known significant government actions involving the business's marketplace conduct.

BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.

BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.

BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.

BBB reports when mail sent to the business was returned by the Postal Service.

Steelseries, Steelseries APS


Steelseries, Steelseries APS

Customer Review Rating: