BBB Accredited Business Profile

Gustafson's Furniture & Mattress

Gustafson's Furniture & Mattress

(815) 636-8608

Gustafson's Furniture & Mattress

89 years in business
808 W Riverside Blvd
North Towne Mall
Rockford, IL 61103-2180
Fax Numbers
  • (815) 636-8687
Additional Email Addresses
BBB File Opened: 03/21/1991
Business Started: 02/14/1928
Business Started Locally: 01/01/1928
Type of Entity
Business Management
  • Mr. David Gustafson, Marketing Director/Owner
  • Mr. Dale Gustafson, President
Business Category
  • Furniture Stores
  • Retail Stores
  • Bedding
  • Bed Sales
  • Fireplace Equipment
  • Lamp Shades
  • Linens
  • Online Retailer

Products & Services
Mattress, Power Beds, Furniture, Sofas, Sectionals, Bedroom Sets, Accent Chairs, Dining Tables, Dining Chairs, Power Lift Chairs, Rugs, Accessories, Mirrors, Lamps, Sheets, Linens, Pillows, Memory Foam Pillows, Memory Foam Mattresses, Innerspring Mattress, Box Springs, Bed Frames, Amish Furniture
Service Area
We service the following area(s): Rockford Region (Winnebago & Boone)
Alternate Business Names
  • Gustafson's Furniture & Mattress, Inc
  • Gustafson's Furniture and Mattress
Methods of Payment
  • Wells Fargo Financing, Progressive Financing, Visa, Mastercard, American Express, Discover, cash or check. Furniture paid for by check will be held until payment clears.
Refund & Exchange Policy: 
Store return policy is as follows. All sales are final.  No refunds on sales or special orders. Returns or exchanges will be handled on a case by case basis. 
BBB accredited business



Gustafson's Furniture and Mattress is a retail store specializing in furniture for residential and commercial customers.  Products available from this company include sofas, tables, chairs, loveseats, chaises, chests and dressers, cabinets, fireplaces, settees, benches, power lift chairs, bedding, cabinets, mirrors, lighting, rugs, mattresses, and power beds.

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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

M: 10:00 AM-7:00 PM
T: 10:00 AM-7:00 PM
W: 10:00 AM-7:00 PM
Th: 10:00 AM-7:00 PM
F: 10:00 AM-8:00 PM
S: 10:00 AM-7:00 PM
Su: 10:00 AM-5:00 PM

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Gustafson's Furniture & Mattress

Gustafson's Furniture & Mattress


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