BBB Accredited Business Profile

PatioLiving, Inc.

PatioLiving, Inc.

(888) 761-4777

PatioLiving, Inc.

9 years in business
980 N Michigan Ave
Chicago, IL 60611-4501
BBB File Opened: 12/20/2013
Business Started: 10/01/2008
Business Started Locally: 10/01/2008
Business Incorporated: 12/12/2013 in IL
Type of Entity
Corporation
Business Management
  • Ms. Alisa Jamieson, Sales Manager
  • Mr. Yury Rachitsky, President
Contact Information
  • Principal: Mr. Alfonso Julien, Manager of Operations
Business Category
  • Furniture - Outdoor
  • Outdoor Kitchens
  • NAICS: Furniture Stores
  • Barbecue
  • Barbecue Equipment & Supplies
  • Patio Equipment & Supplies
  • Umbrellas

Products & Services
This company sells patio furniture displayed in their virtual showroom, with thousands of options in a variety of colors, styles, and materials ranging from inexpensive to luxury and high-end. Their products include chairs, tables, lounges, sofas, barstools, swings, umbrellas, heaters, barbeque grills, and lounge beds. Patio accessories available include bars, outdoor fans, outdoor lighting, patio covers, patio cushions, planters, serving carts, storage racks, and waste receptacles. 

Furniture material options include aluminum, wrought iron, cast aluminum, wicker, wood, recycled plastic, resin, teak, and stainless steel. A range of styles are available, from traditional wicker or teak furniture, to modern strap and sling furniture, and prices range from under $30 for a couch cushion to $6,000 for a full patio dining set. There are specials available each day for different furniture accessories, and free shipping is available within the continental United States. On their website, there are online chats available to assist customers in finding a patio set that suits their needs, and the company can send out physical fabric swatches to help customers find the upholstery that suits their tastes.
Service Area
We service the following area(s): City of Chicago, City of Chicago - Downtown, City of Chicago - Far North Side, City of Chicago - Far Southeast Side, City of Chicago - Far Southwest Side, City of Chicago - North Side, City of Chicago - Northwest Side, City of Chicago - Southwest Side, City of Chicago - West Side, Far Southwest Suburbs (LaSalle), Far West Suburbs (DeKalb), Kankakee Region (Kankakee), Near West Suburbs (Western Cook), North Suburbs (Lake & Northern Cook), Northwest IL (JoDavies, Stephenson, & Carroll), Northwest Suburbs (McHenry), Rockford Region (Winnebago & Boone), South Suburbs (Southern Cook), Southwest Suburbs (Will, Grundy & Kendall), West Suburbs (Kane & DuPage), Western IL (Lee, Ogle & Whiteside)
Methods of Payment
  • Vias, Master Card, Discover, American Express, E-Check, and PayPak
Refund & Exchange Policy: 
We will accept returns of new, unused items within 30 days of the delivery for a refund. If there was an error on our part, we will pay the return shipping costs, otherwise we will charge the shipping and handling costs both ways. For custom products 15% restocking fee will apply. Custom products are defined by options at the item detail page, such as finish and fabric. Please visit Contact Us or call us to initiate the return process.
BBB accredited business

A+

Overview

PatioLiving, Inc, is an online patio equipment and supplies store which stocks thousands of different patio furniture and products.

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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

PatioLiving, Inc.

PatioLiving, Inc.

BBB ACCREDITATION SINCE 05/01/2014

Customer Review Rating:

15%
77%

Composite Score: