BBB Accredited Business Profile

The Comfort Company

The Comfort Company

(888) 265-2822

The Comfort Company

14 years in business
1144 E. State St.
#A214
Geneva, IL 60134-2405
Fax Numbers
  • (630) 845-1624
Additional Phone Numbers
  • (630) 845-1624
Additional Email Addresses
  • thecomfortcompany@ameritech.net
BBB File Opened: 02/27/2006
Business Started: 11/01/2002
Business Started Locally: 11/01/2002
Type of Entity
Corporation
Business Management
  • Ms. Renee Wood, Owner
Business Category
  • Funeral Related Services
  • Gift Shops
  • Internet Shopping
  • NAICS: Funeral Homes and Funeral Services

Products & Services
This company is an online retailer of sympathy, memorial and bereavement gifts. (People and Pets) Pet Headstones, Pet Memorabilia, Pet Gravestones, Pet funeral memorial markers.
Methods of Payment
  • Visa, MasterCard, Discover, American Express, Paypal
Refund & Exchange Policy: 
Your satisfaction is important to us and we want you to shop with confidence. We offer a 30-day, money back guarantee on most orders with the following exceptions:
Personalized gifts may not be returned unless they are damaged.
Memorial gift tree orders cannot be replaced or returned after 30 days.
Claims for missing or damaged products must be made within 30 days of the original order date.
To return an item for any reason, just repack the gift in its original packaging, if possible. Please include your order number and/or the name that the item was ordered under or a copy of your confirmation email. Sorry, shipping & handling fees are not refundable on returns and you must pay for return shipping.  Refunds will be issued to the orginal form of payment only.  Store credit may also be requested. 
For your security, please return your gift with an insured courier (e.g., FedEx, UPS, USPS Parcel Post) and retain your receipt. The Comfort Company is not responsible for items damaged or lost in transit.
Returns should be mailed to:
The Comfort Company
1144 East State Street, Suite # A214
Geneva, IL 60134

The Comfort Company

The Comfort Company

BBB ACCREDITED SINCE 04/01/2006

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