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          Find a Location

          Kraft Heinz has 31 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Kraft Heinz

              200 E Randolph St Chicago, IL 60601-6436

              BBB Accredited Business

            • Kraft Heinz

              3 Lakes Dr Northfield, IL 60093-2753

              BBB Accredited Business

            • Kraft Heinz

              Consumer Resource & Infor. Center One Kraft Court Glenview, IL 60025-5066

              BBB Accredited Business

            • Kraft Heinz

              3 Stuart Dr Kankakee, IL 60901-8947

              BBB Accredited Business

            • Kraft Heinz

              6237 Kirk St Morton Grove, IL 60053-2704

              BBB Accredited Business

            Business ProfileKraft Heinz

            Food Manufacturer
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            200 E Randolph St

            Chicago, IL 60601-6436

            Visit Website
            (847) 646-2000

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            Customer Reviews

            1.83/5

            Average of 6 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            60 complaints closed in last 3 years

            25 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 6/1/1951

            Years in Business: 74

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Kraft Heinz manufacturers Kraft Foods products.

            Business Details

            This is a multi-location business.

            Find a Location

            Kraft Heinz has 31 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Kraft Heinz

                200 E Randolph St Chicago, IL 60601-6436

                BBB Accredited Business

              • Kraft Heinz

                3 Lakes Dr Northfield, IL 60093-2753

                BBB Accredited Business

              • Kraft Heinz

                Consumer Resource & Infor. Center One Kraft Court Glenview, IL 60025-5066

                BBB Accredited Business

              • Kraft Heinz

                3 Stuart Dr Kankakee, IL 60901-8947

                BBB Accredited Business

              • Kraft Heinz

                6237 Kirk St Morton Grove, IL 60053-2704

                BBB Accredited Business
              Headquarters
              200 E Randolph St, Chicago, IL 60601-6436
              BBB File Opened:
              6/1/1951
              Years in Business:
              74
              Business Started:
              1/1/1950
              Business Started Locally:
              1/1/1950
              Business Incorporated:
              7/27/1900
              Accredited Since:
              6/1/1951
              Type of Entity:
              Limited Liability Company (LLC)
              Alternate Business Name
              • Kraft Heinz Foods Company LLC
              • Kraft Heinz Foods Company
              Business Management
              • Mr. Larry Edwards, Consumer Consultant
              • Mr. Miguel Patricio, CEO
              • Mr. Anthony Vernon, Corporate Officer
              • Consumer Relations Dept.
              • Mr. Bernardo Hees, Corporate Manager
              • Mr. David Knopf, Corporate Manager
              Contact Information

              Principal

              • Mr. Larry Edwards, Consumer Consultant
              • Mr. Miguel Patricio, CEO
              • Mr. Anthony Vernon, Corporate Officer
              • Mr. Bernardo Hees, Corporate Manager
              • Mr. David Knopf, Corporate Manager

              Customer Contact

              • Consumer Relations Dept.
              Additional Contact Information
              Read More Business Details and See Alerts

              Customer Complaints

              60 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              02/25/2024

              Complaint Type:
              Product Issues
              Status:
              Resolved
              I recently purchased stove top stuffing mix for turkey.The box wasn't damaged or broken.But when I took out packet there was a split in it.I didnt understand how it got damaged and box didnt.I am a low income household.I want to continue buying it but I cant if I have to keep throwing it away.Thank u
              Read More
              Read 59 More Complaints

              Customer Reviews

              6 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Marsha J

              01/27/2024

              Outdated seasoning packets in your Velveeta Skillet meals, Ultimate Cheeseburger Mac. The seasoning packets outdated in September 2023 but the box date shows August ****. Packets were very hard which is why I looked at the date and compared it to the box. Please keep in mind we prepare these meals for our families, you wouldn't want to eat anything outdated would you? Your products are great, just be careful when your staff box the product to be shipped to the stores. I have pictures but not sure if I can send them with this review.

              Kraft Heinz Response

              01/29/2024

              Thank you for sharing your important concern to us. The quality of our products is very important to us. As a result, we would like to research this concern. Please call us at ************ so that we can get additional information to assist in our investigation. Thank you for your anticipated cooperation. Kraft Heinz Consumer Relations.
              Read 5 More Customer Reviews

              Local BBB

              BBB of Chicago & Northern Illinois

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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