Business ProfileforFlooring Market, Inc

Hi,I ordered flooring from Flooring Market on June 22nd, 2022. Order #********. I recieved the flooring on June 30th. I immediately opened one box. Upon doing so I noticed instantly that the flooring was not what I viewed in store or my sample that I had in my home for 2weeks. The pieces were mismatched w/a lot of orange undertones. ( I attached photos, the store sample is the square brown solid piece, the mismatched layed out flooring is what I received) I only opened one box for fear of returns. I do not believe this flooring is as advertised or shown. Not 100% Customer satisfaction. I emailed the company right away, they have been prompt with their responses and I do feel that they have not tried to ignore me. Their response is I was sent the correct flooring that I ordered, and it was a high variance floor. They offered to send 5 boxes of flooring and I could piece together the colors I liked. I told them this was unacceptable and I should not have to settle on my flooring. I sent them photos of the sample I viewed, and photos of the flooring I received. The sample is very brown with black undertones, I received very orange pieces and yellow undertones. This is not acceptable. They responded they viewed the photos and consulted with their vendors, and again I was sent what I ordered. After several emails, I was contacted by phone after a discussion of my unsatisfactory with the flooring and that I should not have to settle by piecemealing my floor together. While I believe she was polite I could her frustration with the situation. She concluded with the flooring will be picked up by ***** and I will receive a refund. NOT once in our conversation verbally or through email was I told it would be a partial refund. I attached a photo of my partial refund, they said it is there return policy of a 30% restocking fee, also I pay for return shipping. This not 100% satisfactory, the flooring was NOT as seen or advertised in my sample view.