BBB Accredited Business Profile

Hearth & Home, Inc.

Hearth & Home, Inc.

(847) 259-7550

Hearth & Home, Inc.

46 years in business
530 W Northwest Hwy
Mount Prospect, IL 60056-2315
Fax Numbers
  • (847) 259-7570
Additional Email Addresses
BBB File Opened: 05/23/1986
Business Started: 08/01/1971
Business Started Locally: 08/01/1971
Type of Entity
Contact Information
  • Principal: Ms. Anne O'Donnell, Office Manager
Business Category
  • Fireplace Equipment - Retail
  • NAICS: All Other Home Furnishings Stores
  • Barbecue Equipment & Supplies
  • Fireplaces
  • Furniture - Outdoor

Service Area
Methods of Payment
  • Cash, checks and all major credit cards.  We also offer special financing.  Call us for details.

Refund & Exchange Policy: 
We have a 7 day return policy for any unopened/unused in-stock merchandise.  Due to the nature of our business, some exclusions apply. Special orders or sale merchandise may not be returned or exchanged.
BBB accredited business



We have been a family business for 45 years.  We have a retail showroom where we sell primarily fireplace related products, including gas, wood and electric fireplaces/stoves, as well as accessories such as freestanding screens and tool sets.  We also sell gas and charcoal bbq grills and related accessories.  We sell patio furniture and umbrellas.

Most importantly we install and service all the products that we sell.


BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Hearth & Home, Inc.

Hearth & Home, Inc.


Customer Review Rating:

This business has no complaints filed

Composite Score: