Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
      Country
          Country

          Find a Location

          SERVPRO of Evergreen Park/South Chicago City has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.

            Business ProfileforSERVPRO of Evergreen Park/South Chicago City

            Fire and Water Damage Restoration
            BBB accredited business

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 1 Customer Reviews

            Customer Complaints

            6 complaints closed in last 3 years

            3 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 10/1/2016

            Years in Business: 9

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            Water Damage Restoration
            Fire Damage Restoration
            Mold Remediation
            Storm Damage Restoration
            Cleaning Services

            Commercial Water Damage Restoration
            Commercial Fire Damage Restoration
            Commercial Mold Remediation
            Commercial Cleaning Services
            Commercial Storm and Major Events


            Products & Services

            Water Damage Restoration, Fire Damage Restoration, Mold Remediation, Storm Damage Restoration, Cleaning Services, Commercial Water Damage Restoration, Commercial Fire Damage Restoration, Commercial Mold Remediation, Commercial Cleaning Services, Commercial Storm and Major Events

            Business Details

            BBB File Opened:
            3/17/2015
            Years in Business:
            9
            Business Started:
            9/22/2014
            Accredited Since:
            10/1/2016
            Alternate Business Name
            • Pro Fire And Water Restoration Company
            Business Management
            • Ms. Patricia Zubricki, President
            Contact Information

            Principal

            • Ms. Patricia Zubricki, President

            Customer Contact

            • Ms. Patricia Zubricki, President
            Additional Contact Information

            Fax Numbers

            • (773) 337-3910
              Other Fax

            Industry Tip

            BBB Tip: Preparing for and recovering from flooding

            Customer Complaints

            6 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            09/21/2023

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            Flood occurred back July 2, 2023. Was reaching out to multiple restoration companies to get estimates. ServPro went to work on my property without my consent or any assigned agreement to work on my property. A representative gave me misleading information. Representative told me that removing the dry wall, treatment, and installing new dry wall would be $9,500. Company only removed dry, wall and treated without installing dry wall. My overall concern is them working on property without me signing or agreeing to work on property.They just sent me an invoice late August or early September. Vendor is harassing me and sending me multiple emails. I have estimates from other companies that are cheaper than servpro and would do additional duties for cheaper. I only gave them my Home owner insurance information but not one time agreed or signed any agreement.
            Read More

            Customer Reviews

            1 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Kim J

            1 star

            08/12/2023

            I have never filed anything with BBB. However, in this circumstance, I must. I have been actively trying to get reconstruction for a bedroom in mother's house for weeks and weeks. A reconstruction team is responsible for coming back to finish the job. I have called multiple times to seek satisfaction. There is someone who is supposed to call me back. No matter what time of day I've called, that individual is in a meeting. ****** insurance has called this office and has not received a call back either. The ****** Insurance has paid this company for all work, that they did not complete.The Servpro came out to assess damage on 5/12/23 (a great immediate response). The team came out on 6/2/23 to begin the work of cleaning out the room. This was a biohazard situation that needed to be resolved. They did their portion of work, although the biohazard machinery was not brought out until later, after I contacted Servpro. As of today's date 8/12/23, Servpro has not done the reconstruction work to complete this room. Not only is this is a constant reminder of our loved one's death, but it is unprofessional for no response to be received from the reconstruction team. I don't understand...

            Local BBB

            BBB of Chicago & Northern Illinois

            BBB Reports On

            BBB reports on known marketplace practices.

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business.