BBB Accredited Business Profile

Family First Construction & Restoration, Inc.

Family First Construction & Restoration, Inc.

(847) 252-5125

Family First Construction & Restoration, Inc.

5 years in business
1119 Tower Rd
Schaumburg, IL 60173-4305
Additional Email Addresses
BBB File Opened: 02/18/2014
Business Started: 02/22/2013
Business Started Locally: 02/22/2013
Business Incorporated: 02/22/2013 in IL
Type of Entity
Business Management
  • Ms. Carey Haegeland, Office Manager
Contact Information
  • Customer Service: Mr. Martin Russo, Owner
Business Category
  • Fire and Water Damage Restoration
  • Foundation Repair
  • Sewage Treatment Equipment
  • Fire Damage Restoration
  • Water Damage Restoration
  • Furniture Cleaning
  • Mildew Remediation
  • Mold Removal

Service Area
We service the following area(s): North Suburbs (Lake & Northern Cook), Southwest Suburbs (Will, Grundy & Kendall), West Suburbs (Kane & DuPage)
Alternate Business Names
  • Family First Restoration
BBB accredited business



Family First Construction & Restoration, Inc. is a fire and water damage restoration company which provides water damage restoration and mold remediation services for residential customers. Located in Schaumburg, IL, this company serves the northwest suburbs of Chicago, including Hoffman Estates, Rolling Meadows, Arlington Heights, Mt Prospect, Elk Grove Village, Roselle, Medinah, Hanover Park, Bartlett, Itasca, Wood Dale, Elgin, Bloomingdale, South Barrington, Inverness, Palatine, West Dundee, Sleepy Hollow, Carpentersville, Barrington, Barrington Hills, Prospect Heights, Carol Stream, Glendale Heights, Addison, Bensenville, Villa Park, Lombard, St Charles, Geneva, Batavia, and Wheaton. The company has been in business since 2013 and provides emergency services to their customers 24 hours a day, seven days a week to ensure that they receive prompt service, understanding that time is critical in regard to flood and fire damage, as mold and other dangers can set in quickly after a disaster. In many cases, they can respond to disaster within 60 minutes.

This company provides fire and water remediation services, and will work with the customer's insurance company to use direct insurance billing, helping to ensure that their customers do not have to worry about out-of pocket costs in many cases and that the settlement will cover the cost of damage restoration. Services include flood restoration, water mitigation, sewage backup repair, mold remediation, fire damage repair, and foundation repair. For water damage, they offer complete structural drying services to ensure that the home or building is safe for use and that mold and mildew will not cause further problems.

Visit the website for Family First Construction & Restoration, Inc. to learn more about the services available from this company, read about their damage restoration processes, and contact the company to request their services.

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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

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BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Family First Construction & Restoration, Inc.

Family First Construction & Restoration, Inc.


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