BBB Accredited Business Profile

W. S. Darley & Co.

W. S. Darley & Co.

(800) 323-0244

W. S. Darley & Co.

110 years in business
325 Spring Lake Dr
Itasca, IL 60143-2072
Fax Numbers
  • (630) 735-3560
  • (319) 987-2161
  • (715) 726-2656
Additional Phone Numbers
  • (319) 987-2121
  • (877) 634-6223
  • (715) 726-2650
  • (630) 735-3500
Additional Email Addresses
  • pauldarley@darley.com
  • mattdarley@darley.com
BBB File Opened: 06/09/1988
Business Started: 01/10/1908
Business Started Locally: 01/10/1908
Business Incorporated: 01/01/1935 in IL
Type of Entity
Corporation
Business Management
  • Mr. Paul Darley, President/CEO
Contact Information
  • Ms. Amanda Whitlaw, Marketing Director
Business Category
  • Fire Department Equipment
  • Electric Motor Manufacturers
  • Government Contractors
  • Flexible Metal Hose
  • Hoses
  • Hose Couplings
  • Fire Extinguisher
  • Fire Hose
  • Fire Safety Equipment
  • Pump Sales

Products & Services
Tents, Drones, Sleeping Bags, Flashlights, Parts for Fire Trucks, Emergency Equipment for Natural Disaster Responders, Firefighting, Rescue & Special Operations Equipment, 3,500 Gallon-Per-Minute Water Pump for Fires in Heavy Industrial, Firefighting Pumps, CAFS, Fire Apparatus
Service Area
We service the following area(s): Alabama, Alaska, American Samoa, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Guam, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Puerto Rico, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virgin Islands, Virginia, Washington, West Virginia, Wisconsin, Wyoming
Alternate Business Names
  • Darley Defense
  • eDarley
  • Fireboy-Xintex
  • Odin Foam
  • Ohler Pumps
  • Polybilt

Methods of Payment
  • Visa, Master Card, American Express
Refund & Exchange Policy: 

Generally no restocking charge, except on custom products.

BBB accredited business

A+

Overview

Since 1908, Darley has been dedicated to serving the World’s Fire and Emergency Services. Our corporate headquarters, which is over 40,000 sq. ft., is located at 325 Spring Lake Drive in Itasca, IL 60143. We also have over 150,000 sq. feet of manufacturing, engineering and research and development operations which are in Chippewa Falls, Wisconsin and Janesville, Iowa.

Darley has a current customer base of more than 125,000, which includes federal, state and local governments as well as customers in over 100 countries. We remain a family owned and operated business committed to customer service and our employees.

Company operations are overseen by the executive committee consisting of James Long, Jeff, Peter and Paul Darley. Paul Darley is President & CEO. Paul has served as President of the Fire Apparatus Manufacturers Association and currently serves on several corporate and charity boards.

Our entire company is committed to customer satisfaction. We are dedicated to excellence and offer a diverse line of quality products and services through progressive design, manufacturing and distribution. Darley was recently awarded major contracts by the Department of Defense to provide our forces with fire fighting, rescue and special operational equipment.

W. S. Darley & Co.’s involvement in the Fire Industry spans over a century and three generations of Darleys. They not only have a rock solid reputation for building quality products, but also for building strong relationships with Fire Fighting Organizations around the world. Darley draws their strength from being a financially stable company with a unique industry position.

Darley builds Fire Trucks, manufactures Fire Pumps and sells Fire Fighting, Emergency, and Defense Equipment through its catalog and websites. Nowhere else will you find a company as dedicated to the Fire Industry. All this experience comes from a company that cares – W. S. Darley & Co. is customer driven.

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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Business Profile

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BBB reports on known significant government actions involving the business's marketplace conduct.
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W. S. Darley & Co.

W. S. Darley & Co.

BBB ACCREDITATION SINCE 05/01/2016

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