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Find a Location

Servpro of La Grange Park / North Riverside has 1 locations, listed below.

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    Business ProfileforServpro of La Grange Park / North Riverside

    Fire and Water Damage Restoration

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    4 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    SERVPRO of La Grange Park/North Riverside specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of La Grange Park/North Riverside can also mitigate mold and mildew from your home or business.

    Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of La Grange Park/North Riverside.

    Business Details

    Location of This Business
    2737 S. 12th Ave, Broadview, IL 60155-4836
    BBB File Opened:
    7/7/2010
    Years in Business:
    15
    Business Started:
    1/1/2009
    Business Started Locally:
    1/1/2009
    Business Incorporated:
    11/10/2009
    Type of Entity:
    Corporation
    Alternate Business Name
    • FFG Restoration, Inc
    Business Management
    • Mr. James Frangella, President
    Contact Information

    Principal

    • Mr. James Frangella, President

    Customer Contact

    • Mr. James Frangella, President

    Industry Tip

    BBB Tip: Preparing for and recovering from flooding

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/22/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    January 14, Servopro called in urgent need of water restoration from a list given by travelers insurance for basement flooding.Due to holiday,manager came January16th.After it was discovered that the electrical load was too much for my electrical circuits.I noted that many fans tripped off again on the 17th.I used different outlets to decrease load on circuits,Added my own extension cord to upstairs to run the equipment.18th,the fans were all running with addiitional extension cords. I spoke with the manager and he said that he would only charge for 4 days of equipment.2 options were given, removing exterior wall drywall/insulation/damaged wood/exterior wall cabinetry for $14,000 or removing interior wall drywall for added cost. We verbally agreed to $14000.They removed interior bath vanities unnnecessarily,They cut into and broke the exterior wall kitchen granite,tile, and removed the sink, but left the cabinetry in place, stating that after pulling my dishwasher out, there was no water damage and didn't need to do anything else to the kitchen.With removal of one vanity, they created another source of water leak that is ongoing because they didn't cap the plumbing, 3 of the 4 closet shelving systems were broken,The utility sink in the control room was pulled out of the wall.They offered to remove additional items from the basement that I wanted to dispose of on the 21st.I marked items for disposal with blue painters tape.23rd,i discovered several items from my basement were missing(3 large expensive professional roll top chaffing dishes($700-$900 each))and the lid of a $200 60 cup percolator.They claimed they were removed due to water damage.No communication with me.The dishes minus the percolator lid were returned upon my request.I was promised they would return to fix everything.They did not contact me for a week or return my calls.They followed up one week later with a $21000 bill.Insurance has already paid $10000.They have pictures.They were a ****************
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    Customer Reviews

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