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      Country
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          Find a Location

          The Cedar Mill, Inc. has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.
            • The Cedar Mill, Inc.

              Minooka, IL 60447-9709

              BBB Accredited Business
            • The Cedar Mill, Inc.

              15200 Ridge Rd Minooka, IL 60447-9709

              BBB Accredited Business

            Business ProfileforThe Cedar Mill, Inc.

            Fence Contractors
            Multi Location Business
            BBB accredited business

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 3 Customer Reviews

            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 4/1/2010

            Years in Business: 44

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            The Cedar Mill is a company that builds all type of fences.

            Products & Services

            Stain coat, Repair, Build, Maintenance, Design

            Business Details

            This is a multi-location business.

            Find a Location

            The Cedar Mill, Inc. has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • The Cedar Mill, Inc.

                Minooka, IL 60447-9709

                BBB Accredited Business
              • The Cedar Mill, Inc.

                15200 Ridge Rd Minooka, IL 60447-9709

                BBB Accredited Business
              BBB File Opened:
              5/17/2004
              Years in Business:
              44
              Business Started:
              1/1/1980
              Business Started Locally:
              1/1/1980
              Accredited Since:
              4/1/2010
              Type of Entity:
              Sole Proprietorship
              Business Management
              • Deborah Pearcy, Office Manager
              Contact Information

              Customer Contact

              • Deborah Pearcy, Office Manager
              Additional Contact Information

              Fax Numbers

              • (815) 941-1029
                Primary Fax

              Customer Complaints

              1 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              12/17/2023

              Complaint Type:
              Problems with Product/Service
              Status:
              Answered
              I hired Cedar Mill to install a fence in my back/side yard. While the work was being completed, we ran into challenges given the fence was not put in the line we discussed and due to that, there were places where they haphazardly cut the bottom of the fence to accommodate the trees and then also ran into a *****. Had they installed it where as advised that wouldn't have been a problem. Due to the cold weather we could not remove the ***** until spring. Because of this, Cedar *****, left a hole and post unsecured and temporarily put up a fence panel. Due to the remaining issues, I held up payment which prompted my contact to come visit the property, discuss the issues, and aligned on the remaining work to be completed in spring if I paid in full; which I did. I have been following up with Cedar ***** since the ***** has been removed. I initially received responses that they were too busy to come finish the work and then since my inquiries have gone unanswered. It has anniversaried a year since the original install and the remaining work is still not complete and the company is non-responsive. I would either like the work completed as agreed to or reimbursement combined with two new fence panels (since I cannot buy them anywhere) to complete the work ourselves or hire someone else to do so.
              Read More

              Customer Reviews

              3 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Darrell C

              08/01/2022

              One star for this company is WAY TO MUCH! This company installed a fence at my last house so I called them again. The owners son came to give the estimate and was very friendly, professional and very easy to work with. We signed a contract with him and put down a deposit which was more than 20%. Two weeks before the install date I called the office to make some changes to my fence project. The owner got involved at this point saying "I'm confused and need to come see it". He came to my house and appeared glassy/Red eyed and mumbling at times, he looked at the job and I explained the changes. We sat at my table and he tried to squeeze me for more money saying his son underbid the job. I told him "that's not my problem", your company bid the job and that's what I'm paying (unless the changes are less and you can lower the price) He tried to change the fence panels from the quoted 7' wide to 8' wide and I told him "no, I was quoted for the 7' panels and that 's what I want. He eventually agreed to the panel size and the quoted price, saying "do you blame me for trying to get more money?". On the day of install, the crew showed up on time and I went over the job with them to make sure we were on the same page. The crew was very nice and professional, then the fence panels show up and are all 8'. The ******* called the owner (Big ****) and then he called me saying "I didn't have 7' 2x4's. I said "ok, what can we do about this problem?" He replied "Install the 8' panels" I replied, "that's not what we are contracted for. He told me "too bad I'll refund your deposit and go with another company". I have never in my life been treated so poorly by a company owner while trying to spend more than 10k. He is not only rude but VERY UN-PROFESSIONAL and don't care about his customers AT ALL! If you are looking for a fence, DON'T CALL "THE CEDAR MILL" unless you want to be treated rudely an want problems and aggravation! This company is terrible!!!

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