BBB Accredited Business Profile

Sam Electronics, Inc.

Sam Electronics, Inc.

(847) 290-9688

Sam Electronics, Inc.

13 years in business
1500 Midway Ct STE W8
Elk Grove Village, IL 60007-6606
Fax Numbers
  • (773) 442-1566
  • (847) 890-6555
Additional Email Addresses
  • gabs999@yahoo.com
  • info@samstores.com
Additional Website Addresses
BBB File Opened: 05/31/2007
Business Started: 04/15/2004
Business Started Locally: 04/15/2004
Business Management
  • Mr. Arvind Pandey, President/CEO
  • Mr. Santosh Pandey, Customer Services
  • Ms. Neerupama Pandey, Director
Business Category
  • Electronic Equipment & Supplies - Dealers
  • Converters - Electric
  • NAICS: Electronics Stores
  • Appliances - Major - Dealers
  • Appliances - Major - Parts & Supplies
  • Appliances - Small - Dealers
  • Television & Radio - Dealers
  • Video Equipment - Sales & Rentals
  • Internet Shopping

Products & Services
PAL CAMCORDERS Sale, 220 Volts Home & Kitchen Appliances, 220 Volts Small Kitchen Appliances, 220 Volts Blenders, 220 Volts Meat Grinder & Meat Slicer, 220 Volts Rice Cookers/Steamers, 220 Volts Hand Mixers, 220 Volts Crock Pot/ Slow Cooker, 220 Volts Toaster Ovens, 220 volts Electric Cooking plate, 220 Volts Hand Blenders, 220 Volts Wet & Dry Grinders, 220 Volts Popcorn Machine, 220 Volt Commercial Food Blender, 220 Volts Toasters, 220 Volts Roti / Tortilla Maker, 220 Volts Bread Machines, 220 Volts Cookware, 220 Volts Pressure Cookers, 220 Volts Presto Pressure Cookers, 220 Volts Hawkins Pressure Cookers, 220 Volts Futura Pressure Cookers, 220 Volts Prestige Pressure Cookers, 220 Volts Tava (Griddle), Flat Tava, Fry Pans, 220 Volts Stainless Steel Tea Kettle, 220 Volts Stainless Steel Stock Pots, 220 Volts Food Processors, 220 Volts Skillets/Multi Cooker, 220 Volts Stand Mixers, 220 Volts Assistant Mixer, 220 Volts Kitchen AID Accessories, 220 Volts Sandwich Maker, 220 Volts Commercial Coffee Grinders, 220 Volts Kettles, 220 Volts Hot Dispenser, 220 Volts Percolators, 220 Volts Juicers, 220 volts Commercial Juice Dispensers, Citrus Juicers, COMMERCIAL JUICE EXTRACTOR, Juice Extractors, 220 Volts Cotton Candy Machine, Stand Mixer (Commercial) 220 volts, 220 Volts Bag Sealers, 220 Volts Deep Fryers, 220 Volts Kitchen Center, 220 Volts Can Opener/Electric Knife, 220 Volts Wafflers & Grills, 220 Volts Choppers / Food Slicer, 220 Volts Commercial Juicer, 220 Volts Coffee and Espresso Machines, 220 Volts Coffee Maker, 220 Volts Espresso & Cappuccino Makers, 220 Volts Commercial Coffee Maker, 220 Volts Egg boilers, 220 Volts Thermopots, 220 Volts Drink maker, 220 Volts Baby Products, 220 Volts Beverage Heaters, 220 Volts Yogurt/Ice Cream/Gelato Makers, 220 Volts Home Appliances, 220 Volts vacuums, 220 volts Wet & Dry Vacuum, 220 volts Upright Vacuums, 220 volts Canister Vacuums, 220 volts Steam Vacuums - Steam Cleaners, 220 volts Hand Held Vacuums, 220 volts Backpack Vacuum Cleaner, 220 volts Steam Cleaner & Floor Conditioner Shampoo Polisher, 220 volts Robotic Vacuums, 220 volts Vacuum Accessories, 220 Volts Irons/ Steam Press, 220 Volts Dehumidifiers, 220 Volts Air Purifiers, 220 Volts Humidifiers, 220 Volts Electric Heater & Oil Filled Radiator, 220 Volts Fans, 220 volts Ceiling Fans, 220 volts Tower Fans, 220 volts Wall Fans, 220 volts Stand Fans, 220 volts Table Fans, 220 volts Box Fans, 220 volts Exhaust Fans, 220 volts Outdoor Fans, 220 volts Clip Fans, 220 volts Air Circulators, 220 Volts Bug Killers, 220 Volts Exit / Flood / Emergency Lights, 220 Volts Flash Lights/ Lanterns, 220 Volts Water Heaters, 220 volts Foot Spa, 220 Volts Smoke Detectors, 220 Volts Digital Photo Frame, Aluratek, Kodak, Philips, Samsung, YES, 220 Volts Night Lights, 220 Volts electric tooth brush, 220 Volts Desk Lamp, 220 Volts Sewing Machine, 220 Volts Alarm Clocks, 220 Volts Massager, 220 Volts Battery Chargers, 220 Volts Garment Steamer, 220 Volts Built in Fireplace, 220 Volts Carpet Blowers, 220 volts Motion Sensor, 220 Volts Garage Door Opener, 220 Volts Cassette Rewinder, 220 Volts CHRISTMAS LIGHTS, 220 volts light bulb, 220 Volts Central Cooling and Heating, 220 Volts Cosmatic Items, 220 Volts Shaving System, Makeup Mirrors, 220 Volts Hair Dryers, 220 Volts Hair Clippers/Trimmers, 220 Volts Curling Irons & Hair Straightner, 220 Volts Hair Remover, 220 Volts Epilady, 220 volts Hair Rollers, 220 Volts Large Appliances, 220 Volts Large Kitchen Appliances, 220 Volts Refrigerators and Freezers, 220 Volts Top Mount Refrigerators, 220 Volts Side By Side Refrigerators, 220 Volts 3 & 4 Door French Refrigerators, 220 Volts Bottom Mount Refrigerators, 220 Volts All Refrigerators, No Freezer Section, 220 Volts Refrigerators and Freezers Set, 220 Volts Chest Freezer, 220 Volts Upright Freezer, 220 Volts Commercial Freezers, 220 Volts Commercial Refrigerators, 220 Volts Compact and Slim Refrigerators, 220 VOLTS Pharmaceutical and Vaccination Refrigerator, 220 Volts Refrigerator accesories, 220 Volts Cooking Range & Cook Top, 220 volts ELECTRIC Cook Top, 220 volts Gas Free Standing Ranges, 220 volts Combination of Electric and Gas Ranges, 220 volts Gas Cooktops, 220 volts Slide-In Ranges, 220 volts Electric Free Standing Ranges, 220 volts Warming Ovens, 220 volts Microwaves, 220 volts Countertop Microwaves, 220 volts Micro Hoods - Over the range, 220 volts Commercial Microwave, 220 volts Microwave/Micro Hood Accessories, 220 volts Microwave Drawers, 220 Volts Built in Ovens, 220 volts Built-In Ovens, 220 Volts Dish Washers, 220 volts Free Standing Dishwashers, 220 volts Under Counter Dishwashers, 220 volts Dish Washer Accessories, 220 Volts Range Hoods, 220 volts Ducted Range Hoods, 220 volts Ductless Range Hood, 220 volts Downdrafts, 220 volts Range Hood Accessories, 220 Volts Ice Makers, 220 volts Residential & Marine Icemakers, 220 volts Commercial Ice Maker, Countertop Models with integral Air-Cooled Ice only Dispensers, Flake Ice Maker, Freestanding Ice Maker, Ice and Water Dispensers with removable icemaker, icemaker with Lever dispensing, icemaker with SensorSAFE Infrared dispensing, Ice and Water Dispensers with Satellite-fill icemaker, Ice Maker with Built-In Storage Bin, Ice Maker-Cube Size"Dice", Ice Maker-Cube Size"Half Dice", Ice Maker-Cube Size"Regular", Ice only Dispensers with Infrared dispensing, Ice only Dispensers with Lever dispensing, Integral Air-Cooled Ice and Water Dispenser, Manual Load Ice and Water Dispensers, Under Counter Ice Maker, Wall mount Ice Maker, 220 Volts Garbage Disposals, 220 Volts Trash compactors, 220 Volts Wine Coolers, 220 Volts Commercial Ice Cream Makers, 220 Volts Water Cooler & Purifiers, Electric Commercial Fryers, 220-240 Volt Electric Commercial Griddles, 220-240 Volts Electric Convection Ovens, 220 Volts Laundry Appliances, 220 Volts Washers, 220 Volts Front Loading Washers, 220 Volts Top Loading Washers, 220 Volts Dryers, 220
Service Area
We service the following area(s): North Suburbs (Lake & Northern Cook)
Alternate Business Names
  • Sam Stores
  • WorldWideVoltage.Com

BBB Accreditation

BBB Accredited Since 04/01/2009

BBB has determined that Sam Electronics, Inc. meets Standards of BBB Accreditation, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business's products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business's product quality or competency in performing services.

Standards of BBB Accreditation

An accredited business or organization agrees to:
  1. 1. Have been operational (actively selling products or services) in any BBB service area for at least the most recent 6 months, unless the principle(s) previously operated a similar business with an eligible record (one that qualifies for BBB accreditation).
  2. 1. Fulfill contracts signed and agreements reached.
  3. 3. Be free from government action that demonstrates a significant failure to support BBB ethical principles in marketplace transactions (this requires a determination by BBB as to the nature of any violation, whether it was caused or condoned by management, and actions taken to resolve underlying issues that led to the government action).
  4. 4. Be free of an unsatisfactory rating and maintain at least a B rating at the accrediting BBB and the BBB where it is headquartered, if different.
  5. 5. In its relationship with BBB:
    1. 1. meet all applicable standards within this Code of Business Practices
    2. 2. cooperate with BBB's activities and efforts to promote voluntary self- regulation within the business' industry
    3. 3. honor any settlements, agreements or decisions reached as an outcome of a BBB dispute resolution process
    4. 4. complete the required application and pay all monetary obligations to BBB in a timely manner
An accredited business or organization agrees to:
  1. 1. Follow federal, state/provincial and local advertising laws.
  2. 2. Abide by the BBB Code of Advertising. Supply, upon request, substantiation for advertising and selling claims. Correct advertising and selling practices, when recommended by BBB.
  3. 3. Adhere to applicable BBB industry codes of advertising.
  4. 4. Cooperate with BBB self-regulatory programs for the resolution of advertising disputes.
  5. 5. Use the BBB name and logos in accordance with BBB policy.
  6. 6. Avoid misleading customers by creating the false impression of sponsorship, endorsement, popularity, trustworthiness, product quality or business size through the misuse of logos, trustmarks, pictures, testimonials, or other means
An accredited business or organization agrees to:
  1. 1. Make known all material facts in both written and verbal representations, remembering that misrepresentation may result not only from direct statements but by omitting or obscuring relevant facts.
  2. 2. Ensure that any written materials are readily available, clear, accurate and complete.
An accredited business or organization agrees to:
  1. 1. Upon request, provide BBB with all information required to evaluate compliance with BBB standards. This may include, but is not limited to business name, address and contact information; names and background of principles; business and banking references; licensing and/or professional accreditation; and a complete description of the nature of the business.
  2. 2. Clearly disclose to customers:
    1. 1. direct and effective means to contact the business
    2. 2. terms of any written contract
    3. 3. any guarantees or warranties accompanying a product
    4. 4. any restrictions or limitations imposed (e.g. limited supply,maximum number available per customer)
    5. 5. the business' return/refund policy
    6. 6. any recurring commitment into which the customer may be entering, including information on how future billing will occur
    7. 7. total cost of the transaction, including tax, shipping and handling, and other related charges
  3. 3. If selling products or providing services on Web sites or via other electronic means:
    1. 1. provide any required product labeling information
    2. 2. disclose the nature and terms of shipping, including any known delays or shortages of stock
    3. 3. provide an opportunity to review and confirm the transaction before the sale is completed
    4. 4. provide a receipt summarizing the transaction after the purchase
An accredited business or organization agrees to:
  1. 1. Fulfill contracts signed and agreements reached.
  2. 2. Honor representations by correcting mistakes as quickly as possible.
An accredited business or organization agrees to:
  1. 1. Promptly respond to all complaints forwarded by BBB by:
    1. 1. Resolving the complaint directly with the complainant and notifying BBB, or
    2. 2. Providing BBB with a response that BBB determines:
      1. 1. is professional,
      2. 2. addresses all of the issues raised by the complainant,
      3. 3. includes appropriate evidence and documents supporting the business' position, and
      4. 4. explains why any relief sought by the complainant cannot or should not be granted.
  2. 2. Make a good faith effort to resolve disputes, which includes mediation if requested by BBB. Other dispute resolution options, including arbitration, may be recommended by BBB when other efforts to resolve a dispute have failed. BBB may consider a business' willingness to participate in recommended dispute resolution options in determining compliance with these standards.
  3. 3. Comply with any settlements, agreements or decisions reached as an outcome of a BBB dispute resolution process.
  4. 4. Cooperate with BBB in efforts to eliminate the underlying cause of patterns of customer complaints that are identified by BBB.
An accredited business or organization agrees to:
  1. 1. Respect Privacy
    Businesses conducting e-commerce agree to disclose on their Web site the following:
    1. 1. what information they collect,
    2. 2. with whom it is shared,
    3. 3. how it can be corrected,
    4. 4. how it is secured,
    5. 5. how policy changes will be communicated, and;
    6. 6. how to address concerns over misuse of personal data.
  2. 2. Secure Sensitive Data
    Businesses that collect sensitive data online (credit card, bank account numbers, Social Security number, salary or other personal financial information, medical history or records, etc.) will ensure that it is transmitted via secure means.Businesses will make best efforts to comply with industry standards for the protection and proper disposal of all sensitive data, both online and offline.
  3. 3. Honor Customer Preferences
    Businesses agree to respect customer preferences regarding contact by telephone, fax and e-mail, and agree to remedy the underlying cause of any failure to do so.
An accredited business or organization agrees to:
  1. 1. Avoid involvement, by the business or its principles, in activities that reflect unfavorably on, or otherwise adversely affect the public image of BBB or its accredited businesses.

BBB Accreditation Reviews

BBB routinely monitors its files on all Accredited Businesses to affirm that they continue to meet all BBB Accreditation Standards

BBB Accreditation Process

Not every business is eligible for BBB Accreditation. Businesses must meet, commit to and maintain the BBB Code of Business Practices (Accreditation Standards)  in order to be eligible for and maintain BBB Accreditation. The BBB Code of Business Practices represents sound advertising, selling and customer service practices that enhance customer trust and confidence in business. The Code is built on the BBB Standards for Trust, eight principles that summarize important elements of creating and maintaining trust in business.

In order to be eligible for Accreditation a business must complete an Accreditation application.

Upon receipt of a fully completed BBB Application for Accreditation, BBB staff:

  • Reviews the application
  • Researches the business
  • Verifies the information presented in the application
  • May request additional information
  • May request proof of specific information on the application
After the review and verification process, BBB will then evaluate if the business meets the BBB Code of Business Practices (Accreditation Standards)..

Once BBB has finished its evaluation, the application for BBB Accreditation is either approved or denied. If the applicant is found in compliance with the BBB Code of Business Practices it will be presented to the BBB Board of Directors, or a committee of that board, for final approval. If the application is denied, BBB will contact the applicant, indicating the BBB Standard(s) that were not met and any recourse available to the applicant.

Sam Electronics, Inc.

Sam Electronics, Inc.

BBB ACCREDITATION SINCE 04/01/2009

Customer Review Rating:

50%
50%

Composite Score: