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          MC Squared Energy Services has 1 locations, listed below.

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            Business ProfileforMC Squared Energy Services

            Electric Companies
            BBB accredited business

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 1 Customer Reviews

            Customer Complaints

            7 complaints closed in last 3 years

            5 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 4/1/2011

            Years in Business: 15

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Overview

            MC Squared Energy Services is a licensed retail electric supplier in the states of Illinois.

            Products & Services

            Retail Electric Supplier,
            Electric Supply, Electricity Rates, Energy Prices, Electric Providers, Energy Bill, Energy Savings.

            Business Details

            BBB File Opened:
            2/8/2010
            Years in Business:
            15
            Business Started:
            10/21/2008
            Business Incorporated:
            10/21/2008
            Accredited Since:
            4/1/2011
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • MC2 -Where Energy Comes From
            • MC Squared Energy Services, LLC
            Business Management
            • Mr. Chuck Sutton, President
            • Ms. Samantha Komzak, Marketing Analyst
            • Mrs. Ann DeBortoli, Director of Sales and Marketing
            Contact Information

            Principal

            • Mr. Chuck Sutton, President

            Customer Contact

            • Ms. Samantha Komzak, Marketing Analyst
            Additional Contact Information

            Fax Numbers

            • (877) 281-1279
              Primary Fax

            Customer Complaints

            7 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            02/02/2024

            Complaint Type:
            Problems with Product/Service
            Status:
            Resolved
            The business claims to have transferred our ************************* company (ComEd) to its service (MC Squared Energy Services). We did not request this, nor do we want it. They have no right to do this!
            Read More

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            KATHRYN W

            01/16/2024

            Mc Squared Energy Services, ************************************************************************************************************, had the nerve to send me a letter and envelope with ComED on them, telling in the letter "Confirmation of Change in Elecric Supplier" -" We are writing to inform you that your electric supplier has been changed from Commonwealth ****** to MC Squared Energy Services." I never made the change to them from ComEd. I have always used ComEd and always will. My complaint is that they had a lot of nerve sending me this letter with ComEd on the envelope and at the top of their letter and telling me my supplier had been changed to them. I immediately called them and told them I never requested a change to them from ComEd and they had the nerve to give me a cancellation number from them. This company should be investigated for its corrupt way of trying to make you think you are now getting electricity from them. It's outrageous and totally unlawful as I'm concerned. I also called ComEd and they showed no activity from this company on my account, and ComEd said I would always hear from them regarding such a matter. Thank you very much for listening to my grievance on this company and I hope you can do something about their false way of telling people we have changed our electricity supplier from ComEd to them. Thank you.

            MC Squared Energy Services Response

            01/25/2024

            *******,On August 10, 2009, Governor ***** signed into law Public Act 096-0176, which allows municipalities to arrange for the provision of electric to residential and small commercial retail customers by alternative electric suppliers (i.e. suppliers other than ComEd). Under this law, the municipality may seek bids for the provision of aggregate electric supply services to their residents and small businesses.MC Squared Energy Services (MC2) was selected by your town or municipality to administer the electric aggregation program. Your town or municipality mailed notices to residents informing them of the program and that they will be automatically enrolled unless they opt out. If a resident did not opt out, their account was enrolled on MC2s supply. ComEd sends a Change in Supplier letter, additionally informing residents of the switch in electric suppliers. Therefore, you received correspondence from your town or municipality as well as ComEd regarding the switch. If you wish to be permanently opted out of any future electric aggregation programs between MC2 and your town or have any questions or concerns, please email us at *******************************************************

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            BBB of Chicago & Northern Illinois

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