This Business Is Not BBB Accredited

FileFax, Inc.

FileFax, Inc.

(847) 714-0205

FileFax, Inc.

18 years in business
3405 Commercial Ave
Northbrook, IL 60062-1818
BBB File Opened: 05/06/2015
Business Started: 02/07/2000
Business Started Locally: 02/07/2000
Business Incorporated: 03/28/1988 in IL
Type of Entity
Corporation
Business Management
  • Jeffrey Minogue
Business Category
  • Document Scanning Service
  • NAICS: Data Processing, Hosting, and Related Services

Alerts & Actions

Government Action

Gov. Action
In a press release dated May 6, 2015 Illinois Attorney General Lisa Madigan announced filing a lawsuit against FileFax Inc. for exposing thousands of patient medical records containing sensitive personal information.

The lawsuit alleges that FileFax Inc. failed to protect sensitive patient information including name, date of birth, social security numbers, and other info, after hundreds of files containing complete medical records were discovered discarded in a dumpster outside of the company's Northbrook office.

The lawsuit alleges FileFax failed to provide safe, secure, and proper collection, retention, storage and destruction of records. In some instances, the lawsuit alleges, FileFax disposed of Suburban Lung records in an unlocked garbage dumpster outside of its facility that was accessible to the public.

The lawsuit alleges violation of the state's Personal Information Act, which ensures consumers' personal information is protected in Illinois, and the state's Consumer Fraud and Deceptive Business Practices Act.

Full text of the press release, along with information on potentially compromised records, can be accessed here.

FileFax, Inc.

This Business Is Not BBB Accredited

FileFax, Inc.

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