Business ProfileforGreat Lakes Credit Union

THE DATE OF THIS INFRACTION WAS 11/22/23. I WENT TO THE GREATLAKES CREDIT UNION IN *************, AS I DO REGULARLY TO CASH MY CHECK. I WENT THROUGH THE DRIVE THRU AND I ASKED THE TELLER, A *********** LOOKING WOMAN TO CASH MY CHECK. SHE DEPOSITED THE CHECK INTO MY ACCOUNT. I TELL HER I DID NOT WANT TO DEPOSIT IT, JUST TO CASH IT. SHE SENDS ME A TRANSACTION SLIP AND GOES TO THE ***** AWAY FROM THE DRIVE THRU WINDOW. THIS WOMAN WAS THE ONLY ONE WORKING IN THR DRIVE THRU ON 11/22/23 ALSO. I HAD TO WAIT UNTIL SATURDAY THE 11/25/23 BEFORE I COULD GET ANY MONEY OUT OF MY SAVINGS ACCOUNT. I WAS TOLD THAT A HOLD WAS PUT ON MY PAYROLE CHECK AND NONE HAS BEEN PUT ON ANY OF MY PAYROLE CHECKS SINCE I STARTED BANKING THERE BACK IN FEBRUARY 2023. NOW I CAN'T USE MY ATM CARD WITHOUT IT SAYING I DONT HAVE ANY ***** AVAILABLE. BEFORE THIS LADY DEPOSITED MY CHECK ON THE 11/22/23 I HAD NO PROBLEMS USING MY ATM CARD. I JUST LEFT THE ****** THAT IS WHY IM CONTACTING YOUR OFFICE. ALL I WANT IS MY ACCOUNT BACK THE WAY IT WAS BECAUSE I DONT KNOW WHAT THE WOMAN DID AND THE MANAGER I TALKED TO ON 11/25/23 TOLD ME THE HOLD WAS ON MY PAYROLL CHECK BUT LET ME WITHDRAW FROM MY ACCOUNT. THERE HAS NEVER BEEN A HOLD ON MY PAYROLL CHECKS BEFORE SHE DEPOSITED MY PAYROLL CHECK ON 11/22/23. I WANT TO BE ABLE TO USE MY ATM CARD THE WAY I COULD BEFORE 11/22/23 AT ANYTIME ANYWHERE WITHOUT BEING TOLD I DONT HAVE THE ***** IN MY ACCOUNT WHEN I KNOW THE ***** ARE THERE. THANK YOU